{"title":"Inköp, Leverantör \u0026 Service – Mallar","description":"\u003cp\u003eB2B-mallar för inköp, återkommande leveranser och teknisk service: leverantörsavtal, ramavtal, service- och underhållsavtal samt kundavtal med strukturer för SLA, pris, avrop, kvalitet och ansvar.\u003c\/p\u003e","products":[{"product_id":"ramavtal-mallpaket-2026-2027-word-pdf-svensk-ratt","title":"Framework Agreement Template Package 2026\/2027 – Word\/PDF + English | Swedish Law","description":"\n\u003ch2\u003eFramework Agreement Template Package 2026\/2027 – complete B2B framework agreement in Word and PDF\u003c\/h2\u003e\n\u003cp\u003eThis is a comprehensive and professional \u003cstrong\u003eframework agreement for recurring purchases of goods and\/or services between companies\u003c\/strong\u003e. The package is designed for businesses that wish to establish common legal and commercial terms for a long-term collaboration, while each actual order is made through a separate \u003cstrong\u003ecall-off\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eThe template package is \u003cstrong\u003ereviewed against current Swedish law and official guidance as of October 4, 2026\u003c\/strong\u003e, and prepared for use during \u003cstrong\u003e2026\/2027\u003c\/strong\u003e. It contains a Swedish version, a complete English-language \u003cstrong\u003eFramework Agreement\u003c\/strong\u003e under Swedish law, and a separate detailed user guide.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDelivery:\u003c\/strong\u003e 3 documents in both Word (DOCX) and PDF – a total of \u003cstrong\u003e6 files, 53 A4 pages, and 12 appendices\/schedules\u003c\/strong\u003e. Digital download. No physical product is sent.\u003c\/p\u003e\n\n\u003ch3\u003eThis is included\u003c\/h3\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eFramework Agreement 2026\/2027 – Swedish version\u003c\/strong\u003e, 23 pages with 28 contract sections and 12 appendices.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eFramework Agreement 2026\/2027 – English \/ Swedish law\u003c\/strong\u003e, 23 pages with a corresponding structure and 12 schedules.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eDetailed user guide\u003c\/strong\u003e, 7 pages with step-by-step instructions, legal checkpoints, and a pre-signing checklist.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eWhen is a framework agreement suitable?\u003c\/h3\u003e\n\u003cp\u003eThe template is suitable when two companies want to create a stable contractual framework for recurring orders without negotiating all basic terms for every purchase. It can be used, for example, for ongoing deliveries of components, consumables, services, support, consulting services, IT services, or combined goods and service deliveries.\u003c\/p\u003e\n\u003cp\u003eThe framework agreement regulates the basic terms. Each actual order is subsequently made through a \u003cstrong\u003eCall-off\u003c\/strong\u003e specifying, for example, scope, quantity, price, delivery date, location, and specific acceptance criteria.\u003c\/p\u003e\n\n\u003ch3\u003eImportant limitation – private B2B, not PPA\/UPA\u003c\/h3\u003e\n\u003cp\u003eThis product is a \u003cstrong\u003eprivate law B2B framework agreement\u003c\/strong\u003e. It is not designed as a framework agreement under the Swedish Public Procurement Act (LOU), the Act on Procurement in the Utilities Sectors (LUF), or other procurement legislation.\u003c\/p\u003e\n\u003cp\u003ePublic framework agreements have specific rules regarding, for example, which organizations may place call-offs, how contracts may be awarded, and the permitted duration of the framework agreement. If the agreement is to be used in public procurement, separate adjustments under procurement law are therefore required.\u003c\/p\u003e\n\n\u003ch3\u003e28 contract sections\u003c\/h3\u003e\n\u003cp\u003eThe main agreement covers, among other things:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eparties and the purpose of the agreement,\u003c\/li\u003e\n\n\u003cli\u003econtract documents and order of priority,\u003c\/li\u003e\n\n\u003cli\u003edefinitions,\u003c\/li\u003e\n\n\u003cli\u003escope of the framework agreement,\u003c\/li\u003e\n\n\u003cli\u003ecall-offs, orders, and contract formation,\u003c\/li\u003e\n\n\u003cli\u003eforecasts, volumes, and capacity,\u003c\/li\u003e\n\n\u003cli\u003eprices, fees, and price adjustment,\u003c\/li\u003e\n\n\u003cli\u003einvoicing and payment,\u003c\/li\u003e\n\n\u003cli\u003edelivery of goods, risk, and title,\u003c\/li\u003e\n\n\u003cli\u003eservices, personnel, and subcontractors,\u003c\/li\u003e\n\n\u003cli\u003einspection, testing, and acceptance,\u003c\/li\u003e\n\n\u003cli\u003edefects, remedies, and warranties,\u003c\/li\u003e\n\n\u003cli\u003eSLA and service credits,\u003c\/li\u003e\n\n\u003cli\u003echange management,\u003c\/li\u003e\n\n\u003cli\u003eintellectual property rights,\u003c\/li\u003e\n\n\u003cli\u003epersonal data and information security,\u003c\/li\u003e\n\n\u003cli\u003econfidentiality and trade secrets,\u003c\/li\u003e\n\n\u003cli\u003ecompliance and ethical requirements,\u003c\/li\u003e\n\n\u003cli\u003edocumentation, audit, and follow-up,\u003c\/li\u003e\n\n\u003cli\u003eliability and limitation of liability,\u003c\/li\u003e\n\n\u003cli\u003einsurance,\u003c\/li\u003e\n\n\u003cli\u003eforce majeure,\u003c\/li\u003e\n\n\u003cli\u003eterm and termination,\u003c\/li\u003e\n\n\u003cli\u003econsequences of termination,\u003c\/li\u003e\n\n\u003cli\u003enotices, assignment, and amendments,\u003c\/li\u003e\n\n\u003cli\u003eSwedish law and international sales,\u003c\/li\u003e\n\n\u003cli\u003edispute resolution,\u003c\/li\u003e\n\n\u003cli\u003eother contract provisions.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003e12 professional appendices\u003c\/h3\u003e\n\u003col\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eScope of delivery\u003c\/strong\u003e – which goods and\/or services may be called off.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eVolume, forecast, and minimum commitments\u003c\/strong\u003e – including any capacity or take-or-pay solutions.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eCall-off process, authorization, and contact channels\u003c\/strong\u003e – who is authorized to order and how a Call-off becomes binding.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePrice list and price adjustment\u003c\/strong\u003e – currency, discount, index, freight, travel, and notice period.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eDelivery terms and product warranties\u003c\/strong\u003e – place of delivery, transport, risk, Incoterms, and warranty.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eServices, staffing, and acceptance\u003c\/strong\u003e – deliverables, milestones, key personnel, and acceptance criteria.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eSLA and support\u003c\/strong\u003e – service levels, measurement, reporting, and service credits.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eIntellectual property rights and licenses\u003c\/strong\u003e – background material, standard products, specially developed results, and third-party licenses.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eData protection and information security\u003c\/strong\u003e – GDPR, access control, incident reporting, and sub-processors.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eCompliance and sustainability requirements\u003c\/strong\u003e – e.g., anti-corruption, sanctions, export control, and product safety.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eLiability, indemnities, and insurance\u003c\/strong\u003e – liability caps, carve-outs, and insurance levels.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eTerm, termination, CISG, and dispute resolution\u003c\/strong\u003e – start date, extension, force majeure, ongoing call-offs, international sales, and forum.\u003c\/li\u003e\n\n\n\u003c\/ol\u003e\n\n\u003ch3\u003eCall-offs and contract formation\u003c\/h3\u003e\n\u003cp\u003eOne of the most common conflict points in long-term supplier relationships is ambiguity regarding when an individual order actually becomes binding and which terms apply to it. The template therefore contains an explicit \u003cstrong\u003ecall-off mechanism\u003c\/strong\u003e where authorized purchasers, ordering channels, and order confirmations can be defined.\u003c\/p\u003e\n\u003cp\u003eThere is also a clear order of priority between the main agreement, appendices, data processing agreements, call-offs, and subsequent amendment agreements so that conflicting standard terms or order texts do not inadvertently override the Framework Agreement.\u003c\/p\u003e\n\n\u003ch3\u003ePrices, indexing, and cost control\u003c\/h3\u003e\n\u003cp\u003eAppendix 4 makes it possible to document the price list, unit, currency, discounts, index or other price adjustment method, next adjustment, and special costs. The template avoids vague standard wording where the supplier can unilaterally refer to a future price list without an agreed-upon control mechanism.\u003c\/p\u003e\n\n\u003ch3\u003eGoods and the Sale of Goods Act\u003c\/h3\u003e\n\u003cp\u003eFor the purchase of personal property, the \u003cstrong\u003eSale of Goods Act (1990:931)\u003c\/strong\u003e may become applicable. The Sale of Goods Act is largely non-mandatory, meaning that the Parties can agree on other solutions. The framework agreement therefore contains its own rules regarding, for example, delivery, inspection, defects, warranty, and liability that can supplement or replace the statutory standard rules.\u003c\/p\u003e\n\u003cp\u003eHowever, the Sale of Goods Act does not apply when the service component is the predominant part of the Supplier's obligation. The template is therefore structured so that goods and service deliveries can be handled separately.\u003c\/p\u003e\n\n\u003ch3\u003eServices, acceptance, and SLA\u003c\/h3\u003e\n\u003cp\u003eFor services and project deliveries, the Parties can define clear deliverables, milestones, key personnel, and acceptance criteria in Appendix 6. Appendix 7 is used for measurable service levels and support.\u003c\/p\u003e\n\u003cp\u003eService credits or price reductions are not automatically exclusive remedies. If the Parties want a certain remedy to be exclusive, this must be stated explicitly.\u003c\/p\u003e\n\n\u003ch3\u003eChange management\u003c\/h3\u003e\n\u003cp\u003eThe template contains a formal Change Control process. No Party is required to implement a change that affects price, scope, security, schedule, or risk allocation before a Change Order has been approved by authorized representatives.\u003c\/p\u003e\n\n\u003ch3\u003eIntellectual property rights\u003c\/h3\u003e\n\u003cp\u003eAppendix 8 helps the Parties distinguish between the Supplier's background material, standard products, the Customer's material, third-party material, and results developed specifically within the collaboration. It is used to specify owners, the Customer's license or right of use, and any restrictions.\u003c\/p\u003e\n\n\u003ch3\u003eGDPR and information security\u003c\/h3\u003e\n\u003cp\u003eIf the Supplier processes personal data on the Customer's behalf, a separate data processing agreement is normally required under Article 28 of the GDPR. The framework agreement therefore does not contain a simplified clause claiming that a few sentences replace a full-scale DPA.\u003c\/p\u003e\n\u003cp\u003eAppendix 9 is used to document security requirements, incident reporting, access controls, logging, sub-processors, storage location, and deletion routines.\u003c\/p\u003e\n\n\u003ch3\u003eLiability and insurance\u003c\/h3\u003e\n\u003cp\u003eAppendix 11 makes it possible to specify liability caps, special carve-outs, any indemnities, and insurance levels. The base template distinguishes between direct and indirect loss but leaves the commercially sensitive levels open so that they can be adapted to the contract value and actual risk.\u003c\/p\u003e\n\n\u003ch3\u003eInternational sales and CISG\u003c\/h3\u003e\n\u003cp\u003eFor international sales of goods, the \u003cstrong\u003eAct (1987:822) on International Sales\u003c\/strong\u003e and the CISG may become applicable. Therefore, there is a specific selection point in Appendix 12 where the Parties can state whether the CISG is to apply or be explicitly excluded.\u003c\/p\u003e\n\u003cp\u003eFor purchases where both the seller and the buyer have their places of business in Denmark, Finland, Iceland, Norway, or Sweden, the special Nordic rule in Section 2 of the Act on International Sales applies.\u003c\/p\u003e\n\n\u003ch3\u003eEnglish Framework Agreement under Swedish law\u003c\/h3\u003e\n\u003cp\u003eThe English version contains the same structure, 28 contract sections, and 12 schedules. It is intended for situations where Swedish law is to be applied but where, for example, the supplier, customer, group, or advisors work in English.\u003c\/p\u003e\n\u003cp\u003eIt is therefore an English-language template under Swedish law – not a template under British or American law.\u003c\/p\u003e\n\n\u003ch3\u003eDetailed user guide\u003c\/h3\u003e\n\u003cp\u003eThe user guide explains when a framework agreement is the correct form of contract, the difference from public procurement, how the call-off process is built, how all 12 appendices are used, and which legal issues should be checked before signing.\u003c\/p\u003e\n\u003cp\u003eThe guide also includes a complete final checklist for parties, scope of delivery, volume, call-offs, prices, delivery, SLA, IP, GDPR, liability, term, CISG, and dispute resolution.\u003c\/p\u003e\n\n\u003ch3\u003eReviewed for 2026\/2027\u003c\/h3\u003e\n\u003cp\u003eThe legal review is dated \u003cstrong\u003eOctober 4, 2026\u003c\/strong\u003e. The package has been checked against, among other things, the \u003cstrong\u003eContracts Act (1915:218)\u003c\/strong\u003e, the \u003cstrong\u003eSale of Goods Act (1990:931)\u003c\/strong\u003e, the \u003cstrong\u003eAct (1987:822) on International Sales\u003c\/strong\u003e, the GDPR, and the \u003cstrong\u003eAct (2018:218) with supplementary provisions to the EU Data Protection Regulation\u003c\/strong\u003e, as well as the \u003cstrong\u003eTrade Secrets Act (2018:558)\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003ch3\u003eFormat and delivery\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e3 documents • 6 files • 53 pages • 12 appendices\/schedules\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eWord (DOCX)\u003c\/strong\u003e – fully editable with clear fill-in fields and tables.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePDF\u003c\/strong\u003e – for reference, printing, and layout verification.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eDigital delivery\u003c\/strong\u003e – no physical product is sent.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eImportant\u003c\/h3\u003e\n\u003cp\u003eThis is a professional general contract template and does not replace individual legal advice. Public procurement, large international agreements, regulated business, complex IT outsourcing, extensive processing of personal data, competition law issues regarding exclusivity, or very high liability amounts should be assessed separately by a qualified advisor.\u003c\/p\u003e\n","brand":"Svenska Dokumentmallar","offers":[{"title":"Default Title","offer_id":55594221928790,"sku":"RAMAVTAL-2026-2027","price":249.0,"currency_code":"SEK","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0827\/2373\/3846\/files\/ramavtal-2026-2027-hero.png?v=1791071588"},{"product_id":"kundavtal-b2b-mallpaket-2026-2027-word-pdf-english-svensk-ratt","title":"B2B Customer Agreement Template Package 2026\/2027 – Word\/PDF + English | Swedish Law","description":"\n\u003ch2\u003eCustomer Agreement B2B Template Package 2026\/2027 – Word\/PDF in Swedish and English\u003c\/h2\u003e\n\u003cp\u003eThis is a complete and professional \u003cstrong\u003eCustomer Agreement for B2B relationships\u003c\/strong\u003e where a company sells and delivers goods and\/or services to an identified corporate client. The agreement is designed to consolidate the most important commercial and legal terms into a clear document: orders, prices, payment, deliveries, services, acceptance, warranty, SLA, intellectual property rights, GDPR, confidentiality, liability, contract term, termination, and dispute resolution.\u003c\/p\u003e\n\u003cp\u003eThe template package is \u003cstrong\u003ereviewed against current Swedish law as of October 4, 2026\u003c\/strong\u003e and developed for practical use during \u003cstrong\u003e2026\/2027\u003c\/strong\u003e. The package contains both a Swedish B2B version and a complete English-language \u003cstrong\u003eCustomer Agreement\u003c\/strong\u003e based on Swedish law, as well as a separate detailed user guide.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDelivery:\u003c\/strong\u003e 3 documents in both Word (DOCX) and PDF – a total of \u003cstrong\u003e6 files, 43 A4 pages, and 10 appendices\/schedules\u003c\/strong\u003e. The product is delivered digitally. No physical item is sent.\u003c\/p\u003e\n\n\u003ch3\u003eIncluded\u003c\/h3\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eCustomer Agreement B2B 2026\/2027 – Swedish version\u003c\/strong\u003e, 19 pages with 22 agreement sections and 10 appendices.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eCustomer Agreement 2026\/2027 – English \/ Swedish law\u003c\/strong\u003e, 19 pages with a corresponding structure and 10 schedules.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eDetailed user guide\u003c\/strong\u003e, 5 pages with step-by-step instructions, legal checkpoints, and a pre-signature checklist.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eWhen is this Customer Agreement suitable?\u003c\/h3\u003e\n\u003cp\u003eThe template is suitable when the supplier has an identified corporate client and the parties want a cohesive agreement for the entire customer relationship. This may apply, for example, to ongoing sales of products, machinery, components, or consumables, consulting and service tasks, support, installation, digital deliveries, or combinations of goods and services.\u003c\/p\u003e\n\u003cp\u003eFor relationships with many separate call-offs, multiple delivery locations, or very extensive framework terms, a separate Framework Agreement may be more appropriate. However, the Customer Agreement is ideal when the parties want a clear master agreement for a specific customer relationship with the option to make individual Orders under the agreement.\u003c\/p\u003e\n\n\u003ch3\u003eImportant limitation – B2B, not consumer agreement\u003c\/h3\u003e\n\u003cp\u003eThis template is designed for agreements \u003cstrong\u003ebetween businesses\u003c\/strong\u003e. It should not be used unchanged in consumer relationships, where mandatory consumer protection rules may apply.\u003c\/p\u003e\n\u003cp\u003eFor the sale of goods between businesses, the Swedish Sale of Goods Act (*Köplagen*) may be applicable. The Sale of Goods Act is largely non-mandatory, meaning the parties can set other terms through the agreement. If the service component is the predominant part of the supplier’s obligation, however, the Sale of Goods Act does not normally apply to the mixed delivery. The Customer Agreement is therefore structured so that goods and services can be regulated separately.\u003c\/p\u003e\n\n\u003ch3\u003e22 agreement sections\u003c\/h3\u003e\n\u003cp\u003eThe main agreement includes, among other things:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eparties and the purpose of the agreement,\u003c\/li\u003e\n\n\u003cli\u003eagreement documents and order of priority,\u003c\/li\u003e\n\n\u003cli\u003escope and orders,\u003c\/li\u003e\n\n\u003cli\u003eprices, taxes, and price changes,\u003c\/li\u003e\n\n\u003cli\u003einvoicing and payment,\u003c\/li\u003e\n\n\u003cli\u003edelivery of goods,\u003c\/li\u003e\n\n\u003cli\u003eservices and deliverables,\u003c\/li\u003e\n\n\u003cli\u003einspection, acceptance, and complaints,\u003c\/li\u003e\n\n\u003cli\u003edefects and remediation,\u003c\/li\u003e\n\n\u003cli\u003ewarranty and support,\u003c\/li\u003e\n\n\u003cli\u003eintellectual property rights,\u003c\/li\u003e\n\n\u003cli\u003econfidentiality and trade secrets,\u003c\/li\u003e\n\n\u003cli\u003epersonal data and information security,\u003c\/li\u003e\n\n\u003cli\u003ecompliance and marketing,\u003c\/li\u003e\n\n\u003cli\u003eliability and limitation of liability,\u003c\/li\u003e\n\n\u003cli\u003einsurance,\u003c\/li\u003e\n\n\u003cli\u003eforce majeure,\u003c\/li\u003e\n\n\u003cli\u003econtract term and termination,\u003c\/li\u003e\n\n\u003cli\u003econsequences of termination,\u003c\/li\u003e\n\n\u003cli\u003eSwedish law and international sales,\u003c\/li\u003e\n\n\u003cli\u003edispute resolution,\u003c\/li\u003e\n\n\u003cli\u003emiscellaneous provisions.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003e10 practical appendices \/ schedules\u003c\/h3\u003e\n\u003col\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eProducts and services\u003c\/strong\u003e – exactly what the agreement covers.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eOrdering process\u003c\/strong\u003e – who is authorized to order and when an order becomes binding.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePrice list and price adjustment\u003c\/strong\u003e – prices, currency, discounts, fees, indexes, and notice periods.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eDelivery terms for goods\u003c\/strong\u003e – place of delivery, Incoterms, transfer of risk, packaging, and warranty.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eServices and acceptance\u003c\/strong\u003e – deliverables, staffing, milestones, and acceptance criteria.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eWarranty, SLA, and support\u003c\/strong\u003e – warranty and service levels with measurable times.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eIP and licenses\u003c\/strong\u003e – background material, standard products, customer material, and specially developed results.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eGDPR and information security\u003c\/strong\u003e – roles, systems, access, incidents, and security requirements.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eCompliance requirements\u003c\/strong\u003e – e.g., regulatory requirements, security, anti-corruption, and other relevant requirements.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eLiability, contract term, termination, CISG, and disputes\u003c\/strong\u003e – liability caps, insurance, duration, termination, and venue.\u003c\/li\u003e\n\n\n\u003c\/ol\u003e\n\n\u003ch3\u003eOrders and contract conclusion\u003c\/h3\u003e\n\u003cp\u003eAppendix 2 is used to determine how Orders are to be made, which individuals are authorized to order, and when an order becomes binding. This reduces the risk that an oral order, an email, or a purchase order unintentionally creates terms other than those the parties intended.\u003c\/p\u003e\n\u003cp\u003eThe agreement also contains a clear order of priority between the main agreement, appendices, Orders, and subsequent written amendments.\u003c\/p\u003e\n\n\u003ch3\u003ePrices and price changes\u003c\/h3\u003e\n\u003cp\u003eAppendix 3 makes it possible to specify fixed prices, unit prices, currency, discounts, indexes, or other price adjustment models. The supplier cannot automatically refer to a future price list without support in the model the parties have filled in.\u003c\/p\u003e\n\u003cp\u003eIn this way, it becomes clear how price adjustments may be made, how far in advance they must be notified, and which fees may actually be charged.\u003c\/p\u003e\n\n\u003ch3\u003eInvoicing, 30 days, and penalty interest\u003c\/h3\u003e\n\u003cp\u003eThe base template uses 30-day payment terms. For B2B receivables for payment for goods or services, the Swedish Interest Act (*Räntelagen*) stipulates that a payment term longer than 30 days requires the creditor to explicitly approve the longer period.\u003c\/p\u003e\n\u003cp\u003eThe template therefore specifies that a longer payment term must be expressly agreed upon. In the event of late payment, penalty interest according to the Interest Act may apply. The Act's normal calculation is the reference rate applicable at any given time plus eight percentage points, unless otherwise validly follows from the agreement or law.\u003c\/p\u003e\n\u003cp\u003eIf the statutory conditions are met, the supplier may also be entitled to late payment compensation according to the Act on Compensation for Debt Collection Costs, etc.\u003c\/p\u003e\n\n\u003ch3\u003eDelivery of goods and the Sale of Goods Act\u003c\/h3\u003e\n\u003cp\u003eFor goods, the place of delivery, transport liability, transfer of risk, and any Incoterms are regulated in Appendix 4. The goods must correspond to the agreed specification and the warranties that the parties have filled in.\u003c\/p\u003e\n\u003cp\u003eThe Sale of Goods Act (1990:931) applies to the sale of movable property but is primarily non-mandatory. The agreement can therefore be used to create more precise rules regarding inspection, complaints, remediation, redelivery, price reduction, and rescission than would otherwise follow from the Act's standard rules.\u003c\/p\u003e\n\n\u003ch3\u003eServices and acceptance\u003c\/h3\u003e\n\u003cp\u003eFor services and digital deliveries, the parties can use Appendix 5 to define deliverables, milestones, staffing, and acceptance criteria. This is particularly useful when the agreement includes projects, installation, consulting services, support, or other performances where \"delivery\" cannot be assessed in the same way as a physical item.\u003c\/p\u003e\n\n\u003ch3\u003eWarranty, SLA, and support\u003c\/h3\u003e\n\u003cp\u003eAppendix 6 makes it possible to specify warranty periods, availability, support hours, response times, correction times, and other service levels. The formulations are intentionally measurable so that it is possible to determine if the delivery actually meets the agreed level.\u003c\/p\u003e\n\n\u003ch3\u003eIntellectual property rights\u003c\/h3\u003e\n\u003cp\u003eAppendix 7 distinguishes between the supplier's background material, standard products, customer material, and specially developed results. There, the parties can specify who owns each part and what license or right of use the customer receives.\u003c\/p\u003e\n\u003cp\u003eThis is particularly relevant in cases such as software, design, drawings, documentation, educational material, databases, technical solutions, and consulting deliveries.\u003c\/p\u003e\n\n\u003ch3\u003eGDPR and Data Processor Agreement\u003c\/h3\u003e\n\u003cp\u003eAppendix 8 helps the parties identify personal data roles, systems, access, security requirements, and incident management. If the supplier processes personal data \u003cstrong\u003eon behalf of the customer\u003c\/strong\u003e, the processing generally needs to be regulated through a separate Data Processor Agreement under Article 28 of the GDPR.\u003c\/p\u003e\n\u003cp\u003eThe Customer Agreement therefore does not claim that a short standard clause replaces a full Data Processor Agreement. Instead, it provides clear instructions on when a separate agreement needs to be established.\u003c\/p\u003e\n\n\u003ch3\u003eConfidentiality and trade secrets\u003c\/h3\u003e\n\u003cp\u003eThe agreement contains confidentiality rules and refers to the protection of trade secrets. The parties can use the agreement to protect, for example, price lists, customer data, technical information, business plans, product information, documentation, and other non-public information shared during the collaboration.\u003c\/p\u003e\n\n\u003ch3\u003eLiability and limitation of liability\u003c\/h3\u003e\n\u003cp\u003eAppendix 10 contains fill-in fields for liability caps, any exceptions to the liability cap, insurance requirements, contract term, and termination. The levels are deliberately left open because a reasonable liability cap must be assessed in relation to contract value, risk, insurance, and the type of delivery.\u003c\/p\u003e\n\n\u003ch3\u003eContract term and termination\u003c\/h3\u003e\n\u003cp\u003eThe parties can choose a fixed contract period, open-ended agreement, or another structure and specify the regular notice period. The agreement also contains provisions on material breach, cure periods, and consequences after the agreement has ended.\u003c\/p\u003e\n\n\u003ch3\u003eInternational sale of goods and CISG\u003c\/h3\u003e\n\u003cp\u003eFor international sales of goods, the Act (1987:822) on International Sales of Goods and the UN Convention on Contracts for the International Sale of Goods (CISG) may be applicable. Appendix 10 therefore contains an explicit choice where the parties can state whether the CISG is to apply or be excluded.\u003c\/p\u003e\n\n\u003ch3\u003eEnglish Customer Agreement under Swedish law\u003c\/h3\u003e\n\u003cp\u003eThe English version is a complete \u003cstrong\u003eCustomer Agreement\u003c\/strong\u003e with the same structure and 10 schedules. It is intended for corporate relationships where Swedish rules are to apply but where the customer, supplier, group functions, owners, or advisors work in English.\u003c\/p\u003e\n\u003cp\u003eThe English template is thus adapted to Swedish law and should not be confused with an agreement under British or American law.\u003c\/p\u003e\n\n\u003ch3\u003eDetailed user guide included\u003c\/h3\u003e\n\u003cp\u003eThe separate guide shows step-by-step how to use the Customer Agreement. It helps the user determine when the Customer Agreement is the right form of agreement, how to fill in the appendices, how to formulate payment terms, how to distinguish between goods and services, how to handle GDPR issues, and which checkpoints should be cleared before signing.\u003c\/p\u003e\n\n\u003ch3\u003eReviewed for 2026\/2027\u003c\/h3\u003e\n\u003cp\u003eThe legal review is dated \u003cstrong\u003eOctober 4, 2026\u003c\/strong\u003e. The template package has been checked against, among other things:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003ethe Contracts Act (1915:218),\u003c\/li\u003e\n\n\u003cli\u003ethe Sale of Goods Act (1990:931),\u003c\/li\u003e\n\n\u003cli\u003ethe Interest Act (1975:635),\u003c\/li\u003e\n\n\u003cli\u003ethe Act (1981:739) on Compensation for Debt Collection Costs, etc.,\u003c\/li\u003e\n\n\u003cli\u003ethe Act (1987:822) on International Sales of Goods,\u003c\/li\u003e\n\n\u003cli\u003ethe General Data Protection Regulation (EU) 2016\/679 (GDPR),\u003c\/li\u003e\n\n\u003cli\u003ethe Act (2018:218) supplementing the EU General Data Protection Regulation,\u003c\/li\u003e\n\n\u003cli\u003ethe Trade Secrets Act (2018:558).\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003eThe designation 2026\/2027 means that the documents have been reviewed against the legal situation at the date of review and are developed for use during these years. In the event of later legislative changes, the template should always be checked against the new legal situation.\u003c\/p\u003e\n\n\u003ch3\u003eFormat and delivery\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e3 documents • 6 files • 43 pages • 10 appendices\/schedules\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eWord (DOCX)\u003c\/strong\u003e – fully editable.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePDF\u003c\/strong\u003e – for reference, printing, and layout checking.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eDigital delivery\u003c\/strong\u003e – no physical product is sent.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eImportant\u003c\/h3\u003e\n\u003cp\u003eThe template package is professional general contractual material and does not replace individual legal advice. Large contract values, regulated activities, complicated international deliveries, IT outsourcing, extensive personal data processing, advanced intellectual property structures, or unusually high liability risks should be assessed separately by a qualified advisor.\u003c\/p\u003e\n","brand":"Svenska Dokumentmallar","offers":[{"title":"Default Title","offer_id":55594456088918,"sku":"KUNDAVTAL-B2B-2026-2027","price":99.0,"currency_code":"SEK","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0827\/2373\/3846\/files\/kundavtal-b2b-2026-2027-hero.png?v=1791074357"},{"product_id":"leverantorsavtal-supplier-agreement-2026-2027-word-pdf-english-svensk-ratt","title":"Supplier Agreement 2026\/2027 – Word\/PDF + English | Swedish Law","description":"\n\u003ch2\u003eSupplier Agreement Template Package 2026\/2027 – Word\/PDF + English | Swedish Law\u003c\/h2\u003e\n\u003cp\u003eThis is a complete and professional \u003cstrong\u003eSupplier Agreement for ongoing B2B deliveries of goods and\/or services\u003c\/strong\u003e. The package is designed for companies that want to manage their supplier relationship clearly from a purchasing and supply-chain perspective – with concrete rules regarding orders, forecasts, capacity, delivery precision, quality, warranty, product compliance, subcontractors, audits, continuity, GDPR, liability, and termination.\u003c\/p\u003e\n\u003cp\u003eThe template package is \u003cstrong\u003elegally reviewed against applicable Swedish law and current EU regulation as of October 4, 2026\u003c\/strong\u003e and developed for use during \u003cstrong\u003e2026\/2027\u003c\/strong\u003e. It contains a Swedish Supplier Agreement, a complete English-language \u003cstrong\u003eSupplier Agreement\u003c\/strong\u003e based on Swedish law, and a separate detailed user guide.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDelivery:\u003c\/strong\u003e 3 documents in both Word (DOCX) and PDF – a total of \u003cstrong\u003e6 files, 37 A4 pages, and 12 appendices\/schedules\u003c\/strong\u003e. The product is delivered digitally. No physical goods are shipped.\u003c\/p\u003e\n\n\u003ch3\u003eWhat is included\u003c\/h3\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eSupplier Agreement 2026\/2027 – Swedish version\u003c\/strong\u003e, 17 pages with 26 contract sections and 12 appendices.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eSupplier Agreement 2026\/2027 – English \/ Swedish law\u003c\/strong\u003e, 17 pages with a corresponding structure and 12 schedules.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eDetailed user guide\u003c\/strong\u003e, 3 pages with legal checklists, a walkthrough of all appendices, and a final checklist.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eWhen is a Supplier Agreement appropriate?\u003c\/h3\u003e\n\u003cp\u003eThe template is intended for an identified supplier relationship between companies, for example when a company continuously buys products, components, spare parts, consumables, manufacturing, support, service, or other services from a supplier.\u003c\/p\u003e\n\u003cp\u003eIt is particularly suitable when the customer wants more control over the supplier's performance than what is typically covered by a simple purchase or standard purchase order.\u003c\/p\u003e\n\n\u003ch3\u003eDifference from Framework Agreements and Customer Agreements\u003c\/h3\u003e\n\u003cp\u003eA \u003cstrong\u003eFramework Agreement\u003c\/strong\u003e is often more neutral and general between parties. A \u003cstrong\u003eCustomer Agreement\u003c\/strong\u003e typically focuses on a supplier's relationship with its customer. This Supplier Agreement, on the other hand, is structured from the \u003cstrong\u003ebuyer's purchasing and supply chain perspective\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eThis implies more and clearer clauses regarding, among other things:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003edelivery precision and lead time,\u003c\/li\u003e\n\n\u003cli\u003eforecasts and reserved capacity,\u003c\/li\u003e\n\n\u003cli\u003echange control for factory, material, process, and subcontractor,\u003c\/li\u003e\n\n\u003cli\u003eroot cause and recurring quality defects,\u003c\/li\u003e\n\n\u003cli\u003eproduct compliance and recalls,\u003c\/li\u003e\n\n\u003cli\u003ecritical subcontractors,\u003c\/li\u003e\n\n\u003cli\u003eaudit\/inspection,\u003c\/li\u003e\n\n\u003cli\u003ebusiness continuity and alternative sources of supply.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003e26 contract sections\u003c\/h3\u003e\n\u003cp\u003eThe main agreement includes, among other things:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003ebackground and purpose,\u003c\/li\u003e\n\n\u003cli\u003econtract documents and order of priority,\u003c\/li\u003e\n\n\u003cli\u003escope and Orders,\u003c\/li\u003e\n\n\u003cli\u003eforecasts, capacity, and minimum commitments,\u003c\/li\u003e\n\n\u003cli\u003eprices, costs, and price changes,\u003c\/li\u003e\n\n\u003cli\u003einvoicing and payment,\u003c\/li\u003e\n\n\u003cli\u003edelivery of goods,\u003c\/li\u003e\n\n\u003cli\u003eservices and deliverables,\u003c\/li\u003e\n\n\u003cli\u003equality, specification, and change control,\u003c\/li\u003e\n\n\u003cli\u003einspection, acceptance, and claims,\u003c\/li\u003e\n\n\u003cli\u003edefects, warranty, and remedy,\u003c\/li\u003e\n\n\u003cli\u003eproduct compliance, traceability, and recalls,\u003c\/li\u003e\n\n\u003cli\u003esubcontractors and supply chain,\u003c\/li\u003e\n\n\u003cli\u003ebusiness continuity and delivery readiness,\u003c\/li\u003e\n\n\u003cli\u003eaudit and follow-up,\u003c\/li\u003e\n\n\u003cli\u003eintellectual property rights and documentation,\u003c\/li\u003e\n\n\u003cli\u003epersonal data and information security,\u003c\/li\u003e\n\n\u003cli\u003econfidentiality and trade secrets,\u003c\/li\u003e\n\n\u003cli\u003ecompliance, sanctions, and anti-corruption,\u003c\/li\u003e\n\n\u003cli\u003eliability and limitation of liability,\u003c\/li\u003e\n\n\u003cli\u003einsurance,\u003c\/li\u003e\n\n\u003cli\u003eforce majeure,\u003c\/li\u003e\n\n\u003cli\u003eterm, termination, and exit,\u003c\/li\u003e\n\n\u003cli\u003einternational purchases and CISG,\u003c\/li\u003e\n\n\u003cli\u003enotices, assignment, and amendments,\u003c\/li\u003e\n\n\u003cli\u003egoverning law and dispute resolution.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003e12 practical appendices \/ schedules\u003c\/h3\u003e\n\u003col\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eProducts, services, and specifications\u003c\/strong\u003e – product\/SKU, version, criticality, and documentation.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eOrder process, authority, and contacts\u003c\/strong\u003e – order channel, authorized purchasers, and order confirmation.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eForecasts, volumes, and capacity\u003c\/strong\u003e – forecast horizon, binding portion, minimum purchases, reserved capacity, and safety stock.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003ePrice list, indexing, and payment\u003c\/strong\u003e – prices, fees, price change mechanisms, and payment terms.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eDelivery, logistics, and Incoterms\u003c\/strong\u003e – delivery location, Incoterms 2020, lead time, delivery precision, and transfer of risk.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eServices, milestones, and acceptance\u003c\/strong\u003e – deliverables, key personnel, and acceptance criteria.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eQuality, change control, and control plan\u003c\/strong\u003e – quality standard, critical characteristics, and prior approval of changes.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eWarranty, claims, and remedy\u003c\/strong\u003e – warranty period, RMA, response times, and root-cause process.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eProduct compliance, incidents, and recalls\u003c\/strong\u003e – product-specific rules, traceability, documentation, and recalls.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eSubcontractors, audit, and continuity\u003c\/strong\u003e – critical subcontractors, audit, BCP, and alternative supply.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eIP, data, and information security\u003c\/strong\u003e – intellectual property, GDPR, Data Processing Agreement (DPA), and incident reporting.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eCompliance, liability, term, CISG, and dispute\u003c\/strong\u003e – liability caps, insurance, termination, choice of law, and forum.\u003c\/li\u003e\n\n\n\u003c\/ol\u003e\n\n\u003ch3\u003eOrders and the supplier's standard terms\u003c\/h3\u003e\n\u003cp\u003eAppendix 2 is used to determine how an Order becomes binding and exactly who is authorized to place orders. The agreement also contains a clear order of priority between the main agreement, appendices, and Orders.\u003c\/p\u003e\n\u003cp\u003eThe supplier's own standard terms do not automatically apply just because they are printed on an order confirmation, invoice, or website. They must be explicitly accepted by the Buyer if they are to take precedence.\u003c\/p\u003e\n\n\u003ch3\u003eForecasts are not the same as a purchase guarantee\u003c\/h3\u003e\n\u003cp\u003eIn many supplier relationships, the customer sends rolling forecasts. A common dispute arises when the supplier perceives the forecast as binding while the customer views it as planning information.\u003c\/p\u003e\n\u003cp\u003eAppendix 3 therefore distinguishes between:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003enon-binding forecasts,\u003c\/li\u003e\n\n\u003cli\u003epotential binding forecast windows,\u003c\/li\u003e\n\n\u003cli\u003eminimum purchases,\u003c\/li\u003e\n\n\u003cli\u003ereserved capacity,\u003c\/li\u003e\n\n\u003cli\u003esafety stock.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003eIf any of these are to be binding, it must be explicitly stated.\u003c\/p\u003e\n\n\u003ch3\u003ePrice changes and payment terms\u003c\/h3\u003e\n\u003cp\u003eAppendix 4 makes it possible to use fixed prices, indexing, or other clearly defined pricing formulas. The supplier may not automatically refer to a later price list if the agreement does not permit such a price change.\u003c\/p\u003e\n\u003cp\u003eFor B2B receivables regarding goods and services, the Swedish Interest Act (Räntelagen) stipulates that payment shall generally be made no later than 30 days after a demand for payment. Between businesses, longer payment terms may be used if the creditor has \u003cstrong\u003eexplicitly approved\u003c\/strong\u003e the longer period.\u003c\/p\u003e\n\u003cp\u003eTherefore, the template uses 30 days as the default and marks longer terms as an active contractual choice.\u003c\/p\u003e\n\n\u003ch3\u003eDelivery precision and Incoterms\u003c\/h3\u003e\n\u003cp\u003eFor physical goods, Appendix 5 contains fields for:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003edelivery location,\u003c\/li\u003e\n\n\u003cli\u003eIncoterms 2020,\u003c\/li\u003e\n\n\u003cli\u003elead time,\u003c\/li\u003e\n\n\u003cli\u003edelivery precision\/KPI,\u003c\/li\u003e\n\n\u003cli\u003epackaging and labeling,\u003c\/li\u003e\n\n\u003cli\u003etransfer of risk.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003eIt is important not only to write, for example, \"FCA\" or \"DAP\" but also to specify the named location to which the chosen Incoterm relates.\u003c\/p\u003e\n\n\u003ch3\u003eThe Swedish Sale of Goods Act – dispositive B2B regulation\u003c\/h3\u003e\n\u003cp\u003eThe Sale of Goods Act (1990:931) applies to the sale of personal property and is largely dispositive (supplementary). This means that the parties can agree on solutions other than the statutory standard rules.\u003c\/p\u003e\n\u003cp\u003eThe Supplier Agreement therefore explicitly regulates, among other things, delivery, inspection, defects, warranty, and liability. In mixed contracts where the service constitutes the predominant part of the supplier's commitment, the Sale of Goods Act generally does not apply to the entire performance.\u003c\/p\u003e\n\n\u003ch3\u003eQuality and change control\u003c\/h3\u003e\n\u003cp\u003eAppendix 7 is designed for supplier relationships where the Buyer needs control over changes that could affect the product or delivery.\u003c\/p\u003e\n\u003cp\u003eThe parties can specify that the supplier must obtain written approval before, for example:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003ematerials are replaced,\u003c\/li\u003e\n\n\u003cli\u003eproduction processes are changed,\u003c\/li\u003e\n\n\u003cli\u003emanufacturing sites are relocated,\u003c\/li\u003e\n\n\u003cli\u003edesigns are altered,\u003c\/li\u003e\n\n\u003cli\u003ecritical subcontractors are replaced.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003eThis is particularly relevant in industry, component supply, technology, and regulated products.\u003c\/p\u003e\n\n\u003ch3\u003eWarranty, RMA, and root cause\u003c\/h3\u003e\n\u003cp\u003eAppendix 8 contains structured fields for the warranty period, response time for critical failures, RMA\/return process, cost liability, and recurring failures.\u003c\/p\u003e\n\u003cp\u003eIn this way, the agreement can link a quality problem to a concrete remedy process instead of a general formulation stating that the supplier is \"liable for defects.\"\u003c\/p\u003e\n\n\u003ch3\u003eGPSR and product compliance – correct demarcation\u003c\/h3\u003e\n\u003cp\u003eThe EU's \u003cstrong\u003eGeneral Product Safety Regulation (EU) 2023\/988\u003c\/strong\u003e imposes requirements on economic operators that manufacture or supply consumer products within the scope of the regulation. The rules cover, among other things, safety, traceability, technical documentation, and corrective measures.\u003c\/p\u003e\n\u003cp\u003eThe template does not claim that the GPSR automatically applies to all B2B goods. Appendix 9 is used instead to identify which product regulatory framework actually applies, for example:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eGPSR,\u003c\/li\u003e\n\n\u003cli\u003eCE-related harmonization legislation,\u003c\/li\u003e\n\n\u003cli\u003eproduct-specific EU regulations or directives,\u003c\/li\u003e\n\n\u003cli\u003eSwedish special legislation.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eRecall and incident management\u003c\/h3\u003e\n\u003cp\u003eAppendix 9 contains fields for traceability, batch\/serial numbers, technical documentation, incident contacts, and cost principles in the event of a recall.\u003c\/p\u003e\n\u003cp\u003eThis makes it possible to determine in advance how the parties will cooperate during a safety incident or product recall, including who bears which costs.\u003c\/p\u003e\n\n\u003ch3\u003eSubcontractors and supply chain\u003c\/h3\u003e\n\u003cp\u003eThe supplier is fully responsible for its subcontractors. Appendix 10 makes it possible to identify critical supply links and demand prior approval before certain subcontractors or production sites are changed.\u003c\/p\u003e\n\u003cp\u003eRelevant requirements regarding quality, safety, confidentiality, data protection, and compliance can also be passed on through the supply chain.\u003c\/p\u003e\n\n\u003ch3\u003eBusiness Continuity Plan – delivery readiness\u003c\/h3\u003e\n\u003cp\u003eFor critical deliveries, the parties can document:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003esafety stock,\u003c\/li\u003e\n\n\u003cli\u003ealternative production sites,\u003c\/li\u003e\n\n\u003cli\u003ealternative supply sources,\u003c\/li\u003e\n\n\u003cli\u003erecovery time targets,\u003c\/li\u003e\n\n\u003cli\u003eincident contacts,\u003c\/li\u003e\n\n\u003cli\u003ehow often the continuity plan should be tested.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003eThis makes the agreement useful even for suppliers whose downtime would affect the Buyer's own production or customer deliveries.\u003c\/p\u003e\n\n\u003ch3\u003eAudit – proportional control\u003c\/h3\u003e\n\u003cp\u003eThe agreement includes provisions for supplier follow-up and, when the parties choose, audits. The audit right is intentionally limited to information necessary to verify, for example, quality, invoicing, or essential compliance.\u003c\/p\u003e\n\u003cp\u003eThis avoids a disproportionate audit clause that unnecessarily exposes the supplier's trade secrets.\u003c\/p\u003e\n\n\u003ch3\u003eGDPR and Data Processing Agreement (DPA)\u003c\/h3\u003e\n\u003cp\u003eIf the supplier processes personal data on the Buyer's behalf, the parties normally need a separate data processing agreement under Article 28 of the GDPR.\u003c\/p\u003e\n\u003cp\u003eAppendix 11 is used to document roles, systems, incident deadlines, storage, and deletion, but it does not replace a full DPA when a processor relationship exists.\u003c\/p\u003e\n\n\u003ch3\u003eLiability and insurance\u003c\/h3\u003e\n\u003cp\u003eAppendix 12 contains fill-in fields for liability caps, carve-outs, and insurance levels. The template leaves the amounts open because reasonable liability must be adapted to the contract value, criticality, insurance, and actual risk.\u003c\/p\u003e\n\n\u003ch3\u003eInternational sales of goods and CISG\u003c\/h3\u003e\n\u003cp\u003eFor international sales of goods, the \u003cstrong\u003eCISG\u003c\/strong\u003e and the Act (1987:822) on International Sales of Goods may become applicable. Appendix 12 therefore requires the parties to actively state whether the CISG is to apply or be excluded.\u003c\/p\u003e\n\u003cp\u003eFor purchases where both the seller and the buyer have their places of business in Denmark, Finland, Iceland, Norway, or Sweden, the special Nordic rule in Section 2 of the Act on International Sales of Goods applies.\u003c\/p\u003e\n\n\u003ch3\u003eEnglish Supplier Agreement according to Swedish law\u003c\/h3\u003e\n\u003cp\u003eThe English version contains the same structure and 12 schedules. It is intended for situations where the supplier, customer, group functions, or advisors work in English but \u003cstrong\u003eSwedish substantive law\u003c\/strong\u003e is to be applied.\u003c\/p\u003e\n\u003cp\u003eIt is thus an English-language template based on Swedish law and not a British or American standard agreement.\u003c\/p\u003e\n\n\u003ch3\u003eDetailed user guide included\u003c\/h3\u003e\n\u003cp\u003eThe separate user guide covers:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003ewhen a Supplier Agreement is the right form of contract,\u003c\/li\u003e\n\n\u003cli\u003ethe difference between Framework Agreements and Customer Agreements,\u003c\/li\u003e\n\n\u003cli\u003ethe Sale of Goods Act,\u003c\/li\u003e\n\n\u003cli\u003ethe 30-day rule in the Interest Act,\u003c\/li\u003e\n\n\u003cli\u003eCISG,\u003c\/li\u003e\n\n\u003cli\u003eGDPR\/DPA,\u003c\/li\u003e\n\n\u003cli\u003eGPSR and product-specific regulation,\u003c\/li\u003e\n\n\u003cli\u003eall 12 appendices,\u003c\/li\u003e\n\n\u003cli\u003ecommon mistakes to avoid,\u003c\/li\u003e\n\n\u003cli\u003efinal checklist before signing.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eReviewed for 2026\/2027\u003c\/h3\u003e\n\u003cp\u003eThe legal review is dated \u003cstrong\u003eOctober 4, 2026\u003c\/strong\u003e. The package has been checked against, among others:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003ethe Contracts Act (1915:218),\u003c\/li\u003e\n\n\u003cli\u003ethe Sale of Goods Act (1990:931),\u003c\/li\u003e\n\n\u003cli\u003ethe Interest Act (1975:635),\u003c\/li\u003e\n\n\u003cli\u003ethe Act (1987:822) on International Sales of Goods and CISG,\u003c\/li\u003e\n\n\u003cli\u003ethe General Data Protection Regulation (EU) 2016\/679 (GDPR),\u003c\/li\u003e\n\n\u003cli\u003ethe Regulation (EU) 2023\/988 on General Product Safety (GPSR), where applicable,\u003c\/li\u003e\n\n\u003cli\u003ethe Trade Secrets Act (2018:558).\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eFormat and delivery\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e3 documents • 6 files • 37 pages • 12 appendices\/schedules\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eWord (DOCX)\u003c\/strong\u003e – fully editable.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003ePDF\u003c\/strong\u003e – for reference, printing, and layout control.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eSwedish + English main agreements\u003c\/strong\u003e.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eDigital download\u003c\/strong\u003e – no physical product is sent.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eImportant\u003c\/h3\u003e\n\u003cp\u003eThe template package is a professional general contractual basis and does not replace individual legal advice. Regulated products, medical technology, food, chemicals, vehicles, defense materiel, extensive IT outsourcing, complex international trade, or other high-risk deliveries may require product-specific or industry-specific clauses.\u003c\/p\u003e\n","brand":"Svenska Dokumentmallar","offers":[{"title":"Default Title","offer_id":55594926440790,"sku":"LEVERANTOR-2026-2027","price":249.0,"currency_code":"SEK","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0827\/2373\/3846\/files\/leverantorsavtal-2026-2027-hero.png?v=1791087255"},{"product_id":"serviceavtal-underhallsavtal-2026-2027-sla-underhallsplan-prisbilaga-guide-word-pdf","title":"Service Agreement \u0026 Maintenance Agreement 2026\/2027 – SLA, Maintenance Plan, Price Appendix \u0026 Guide Word\/PDF","description":"\n\u003ch2\u003eService \u0026amp; Maintenance Agreement 2026\/2027 – complete B2B template package\u003c\/h2\u003e\n\u003cp\u003eThis is a comprehensive agreement and operations package for companies that buy or sell \u003cstrong\u003eongoing service, preventive maintenance, troubleshooting, on-call services, technical support, or spare parts services\u003c\/strong\u003e. The package is built to handle the entire relationship – from the scope of the agreement and service levels to price, spare parts, fault reporting, documentation, liability, and termination.\u003c\/p\u003e\n\n\u003cp\u003eThe template package was legally reviewed on \u003cstrong\u003eOctober 5, 2026\u003c\/strong\u003e, against the Swedish contractual framework, including the Contracts Act, the Interest Act, the Limitation Act, and – for separate purchases of spare parts\/goods – the Sale of Goods Act.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eDelivery:\u003c\/strong\u003e 6 documents in both Word (DOCX) and PDF – a total of \u003cstrong\u003e12 files and 16 A4 pages per format series\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003ch3\u003eWhat is included\u003c\/h3\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eService \u0026amp; Maintenance Agreement B2B\u003c\/strong\u003e – 4 pages.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eSLA – service levels \u0026amp; fault classification\u003c\/strong\u003e – 2 pages.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eMaintenance plan \u0026amp; service intervals\u003c\/strong\u003e – 2 pages.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePrice, spare parts \u0026amp; additional work\u003c\/strong\u003e – 2 pages.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eFault reporting, service reports \u0026amp; deviations\u003c\/strong\u003e – 2 pages.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eDetailed user guide\u003c\/strong\u003e – 4 pages.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eWhich companies is this agreement suitable for?\u003c\/h3\u003e\n\u003cp\u003eThe template package can be used for many types of B2B service, for example:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003emachinery and production service,\u003c\/li\u003e\n\n\u003cli\u003etechnical equipment and installations,\u003c\/li\u003e\n\n\u003cli\u003eIT\/OT equipment where operational service levels need to be regulated,\u003c\/li\u003e\n\n\u003cli\u003eworkshop and service equipment,\u003c\/li\u003e\n\n\u003cli\u003eproperty-related technical systems,\u003c\/li\u003e\n\n\u003cli\u003ecompany vehicles and special equipment,\u003c\/li\u003e\n\n\u003cli\u003eother ongoing service with preventive and corrective maintenance.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eWhy is a detailed service agreement needed?\u003c\/h3\u003e\n\u003cp\u003eFor pure service and maintenance services between companies, there is no comprehensive Swedish law that automatically regulates every practical issue. Therefore, the agreement is central to determining, for example:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003ewhat is actually included,\u003c\/li\u003e\n\n\u003cli\u003ewhich objects or facilities are covered,\u003c\/li\u003e\n\n\u003cli\u003eservice intervals,\u003c\/li\u003e\n\n\u003cli\u003eresponse times and arrival times,\u003c\/li\u003e\n\n\u003cli\u003eon-call services and service windows,\u003c\/li\u003e\n\n\u003cli\u003espare parts and consumables,\u003c\/li\u003e\n\n\u003cli\u003eadditional work,\u003c\/li\u003e\n\n\u003cli\u003eprice adjustments,\u003c\/li\u003e\n\n\u003cli\u003elimitation of liability,\u003c\/li\u003e\n\n\u003cli\u003edocumentation,\u003c\/li\u003e\n\n\u003cli\u003etermination and exit.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eClear distinction between service, maintenance, and troubleshooting\u003c\/h3\u003e\n\u003cp\u003eThe main agreement separates ongoing service from preventive maintenance and reactive troubleshooting. This makes it possible to specify exactly what is covered by the fixed fee and what is to be charged separately.\u003c\/p\u003e\n\n\u003ch3\u003eSLA – measurable service levels\u003c\/h3\u003e\n\u003cp\u003eThe SLA annex contains four priority levels and separate fields for:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eacknowledgment time,\u003c\/li\u003e\n\n\u003cli\u003eresponse time,\u003c\/li\u003e\n\n\u003cli\u003earrival or action start time,\u003c\/li\u003e\n\n\u003cli\u003erestoration targets,\u003c\/li\u003e\n\n\u003cli\u003eservice windows,\u003c\/li\u003e\n\n\u003cli\u003eon-call duty,\u003c\/li\u003e\n\n\u003cli\u003eescalation,\u003c\/li\u003e\n\n\u003cli\u003ereporting,\u003c\/li\u003e\n\n\u003cli\u003eoptional service credits or liquidated damages.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp\u003eThe package makes a clear distinction between \u003cstrong\u003eresponse time\u003c\/strong\u003e and \u003cstrong\u003erestoration time\u003c\/strong\u003e. A response to a fault report is not the same as the fault being rectified, and a realistic SLA should therefore regulate both.\u003c\/p\u003e\n\n\u003ch3\u003eFault classification P1–P4\u003c\/h3\u003e\n\u003cp\u003eThe ready-made structure includes:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eP1 Critical\u003c\/strong\u003e – total stoppage or safety-critical impact,\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eP2 High\u003c\/strong\u003e – significantly impaired function,\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eP3 Normal\u003c\/strong\u003e – limited impact or functioning workaround,\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eP4 Low\u003c\/strong\u003e – question, cosmetic error, or planned improvement.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eClock-stop when the supplier is waiting for the customer\u003c\/h3\u003e\n\u003cp\u003eThe SLA contains a clear model for when the SLA clock is paused, for example, when the supplier is waiting for necessary access, information, security clearance, or customer decisions. This reduces disputes regarding whether a service time has actually been exceeded.\u003c\/p\u003e\n\n\u003ch3\u003eMaintenance plan and service intervals\u003c\/h3\u003e\n\u003cp\u003eThe separate maintenance plan helps the parties to document:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eobject register and criticality,\u003c\/li\u003e\n\n\u003cli\u003etime-based, operating-time-based, or condition-based maintenance,\u003c\/li\u003e\n\n\u003cli\u003eservice intervals,\u003c\/li\u003e\n\n\u003cli\u003edowntime,\u003c\/li\u003e\n\n\u003cli\u003eresponsible performer,\u003c\/li\u003e\n\n\u003cli\u003emeasured values and deviations,\u003c\/li\u003e\n\n\u003cli\u003ecritical spare parts and lead times.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003ePrice annex – fixed price, hourly rate, and spare parts\u003c\/h3\u003e\n\u003cp\u003eThe price annex contains fields for fixed service fees, on-call preparedness, remote support, various hourly rates, travel, accommodation, freight, and spare parts.\u003c\/p\u003e\n\n\u003cp\u003eSpare parts can, for example, be priced via:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003efixed price list,\u003c\/li\u003e\n\n\u003cli\u003epurchase price plus agreed markup,\u003c\/li\u003e\n\n\u003cli\u003elist price with agreed discount.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eAdditional work and change orders\u003c\/h3\u003e\n\u003cp\u003eA common source of conflict is when technicians perform work that the customer later considers to have been outside the order. The package therefore includes:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eauthorized orderer,\u003c\/li\u003e\n\n\u003cli\u003eurgent cost limit for damage-mitigating work,\u003c\/li\u003e\n\n\u003cli\u003ethreshold level where a written change order is required,\u003c\/li\u003e\n\n\u003cli\u003evalidity period of the quote.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003ePrice adjustment\u003c\/h3\u003e\n\u003cp\u003eFor longer agreements, price adjustments can be linked to, for example, CPI, Labour Cost Index, or another agreed-upon index. The template contains fields for base month, adjustment frequency, first adjustment, and handling of negative index development.\u003c\/p\u003e\n\n\u003ch3\u003ePayment terms and default interest\u003c\/h3\u003e\n\u003cp\u003eThe Interest Act contains special rules for payments between traders. According to the main rule of the act, a claim for goods or services falls due no later than 30 days after a payment demand, although a longer period can be agreed upon between companies when the creditor explicitly approves this.\u003c\/p\u003e\n\n\u003cp\u003eDefault interest according to the Interest Act's standard rule is the reference rate plus eight percentage points when the provision is applicable. The agreement therefore has a clear payment and default section.\u003c\/p\u003e\n\n\u003ch3\u003eSpare parts and the Sale of Goods Act\u003c\/h3\u003e\n\u003cp\u003eThe service itself is not generally regulated by the Sale of Goods Act. However, the Sale of Goods Act applies to the purchase of personal property and may therefore be relevant when the supplier sells spare parts or other goods separately. The package makes this distinction clear.\u003c\/p\u003e\n\n\u003ch3\u003eLiability and liability caps\u003c\/h3\u003e\n\u003cp\u003eThe main agreement contains an adaptable liability model with:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eliability for direct damage,\u003c\/li\u003e\n\n\u003cli\u003eselectable liability cap per contract year,\u003c\/li\u003e\n\n\u003cli\u003epossibility to regulate indirect damage\/consequential damage,\u003c\/li\u003e\n\n\u003cli\u003espace for special risks,\u003c\/li\u003e\n\n\u003cli\u003ereminder of Section 36 of the Contracts Act regarding unconscionable terms.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eWarranty on work and spare parts\u003c\/h3\u003e\n\u003cp\u003eThe parties can separately specify warranty periods for work and spare parts. It is also possible to select the manufacturer's warranty for spare parts and insert specific exceptions.\u003c\/p\u003e\n\n\u003ch3\u003eForce majeure\u003c\/h3\u003e\n\u003cp\u003eThe agreement contains a balanced force majeure clause for extraordinary obstacles beyond a party's reasonable control. The clause requires notification and mitigation, and does not automatically make common staffing or delivery problems force majeure.\u003c\/p\u003e\n\n\u003ch3\u003eConfidentiality, IT security, and personal data\u003c\/h3\u003e\n\u003cp\u003eService assignments may give the supplier access to premises, operational information, logs, contact details, or IT\/OT systems. The template therefore contains confidentiality and security rules as well as a checkpoint for a separate Data Processing Agreement (DPA) when the supplier processes personal data on the customer's behalf.\u003c\/p\u003e\n\n\u003ch3\u003eFault reporting and service protocol\u003c\/h3\u003e\n\u003cp\u003eThe operational form is used from the initial fault report to the completed measure and contains:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003ecase number, object, and contact person,\u003c\/li\u003e\n\n\u003cli\u003epriority and nature of the fault,\u003c\/li\u003e\n\n\u003cli\u003eoperational impact,\u003c\/li\u003e\n\n\u003cli\u003esecurity check,\u003c\/li\u003e\n\n\u003cli\u003ework performed and measured values,\u003c\/li\u003e\n\n\u003cli\u003eparts and materials,\u003c\/li\u003e\n\n\u003cli\u003eroot cause,\u003c\/li\u003e\n\n\u003cli\u003estatus and next step,\u003c\/li\u003e\n\n\u003cli\u003eSLA deviation,\u003c\/li\u003e\n\n\u003cli\u003ecustomer sign-off.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eContract period and termination\u003c\/h3\u003e\n\u003cp\u003eThe main agreement has selectable fields for initial contract period, automatic renewal or indefinite agreement, standard notice period, and formal requirements for termination.\u003c\/p\u003e\n\n\u003ch3\u003eEarly termination\u003c\/h3\u003e\n\u003cp\u003eThere is also a clause for material breach of contract with a grace period for rectification, as well as handling of bankruptcy, liquidation, and serious payment difficulties, with an explicit reservation for mandatory insolvency law.\u003c\/p\u003e\n\n\u003ch3\u003eDiscontinuation and exit\u003c\/h3\u003e\n\u003cp\u003eWhen the agreement ends, the customer should receive back keys, authorizations, documentation, and open faults. The package therefore includes a special exit rule for an orderly transition.\u003c\/p\u003e\n\n\u003ch3\u003eLimitation period\u003c\/h3\u003e\n\u003cp\u003eThe Limitation Act applies to claims to the extent that nothing else is specifically prescribed. For standard B2B claims, the general limitation period is ten years, unless the limitation is interrupted before then.\u003c\/p\u003e\n\n\u003ch3\u003eImportant regarding consumers\u003c\/h3\u003e\n\u003cp\u003eThis package is primarily designed for \u003cstrong\u003ebusiness-to-business (B2B)\u003c\/strong\u003e. When the customer is a consumer, mandatory consumer protection, including the Consumer Services Act depending on the nature of the service, may affect which terms are permitted. Therefore, do not use the B2B template unchanged for consumer assignments.\u003c\/p\u003e\n\n\u003ch3\u003eFormat and delivery\u003c\/h3\u003e\n\u003cul\u003e\n\n\u003cli\u003e\u003cstrong\u003e6 documents.\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cstrong\u003e12 files in total.\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cstrong\u003eWord (DOCX) + PDF.\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cstrong\u003e16 A4 pages per format series.\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cstrong\u003eDigital product – no physical item is sent.\u003c\/strong\u003e\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch3\u003eLegal basis\u003c\/h3\u003e\n\u003cp\u003eThe Contracts Act (1915:218), the Interest Act (1975:635), the Limitation Act (1981:130), and the Sale of Goods Act (1990:931) for relevant separate purchases of goods. Industry-specific rules and standard agreements may need to be considered depending on the type of equipment or service the agreement covers.\u003c\/p\u003e","brand":"Svenska Dokumentmallar","offers":[{"title":"Default Title","offer_id":55600416457046,"sku":"SERVICE-UNDERHALL-2026-2027","price":79.0,"currency_code":"SEK","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0827\/2373\/3846\/files\/serviceavtal-underhallsavtal-2026-2027.png?v=1791175922"}],"url":"https:\/\/mallbutiken.se\/en\/collections\/inkop-leverantor-service-mallar.oembed","provider":"Mallbutiken","version":"1.0","type":"link"}