{"product_id":"ai-112-larm-2027-hogrisk-fria-mansklig-kontroll","title":"AI in 112 Emergency Calls 2027 – High-Risk Assessment, Human Oversight, and Testing Protocols | Word\/PDF\/Excel","description":"\u003cdiv class=\"mb-product-copy\"\u003e\n\n\u003cp\u003e\u003cstrong\u003eAre you considering AI to analyze emergency calls, support dispatchers, or prioritize ambulance and rescue services?\u003c\/strong\u003e This niche document package helps emergency call centers, regional authorities, healthcare and rescue organizations, and suppliers document whether the AI system is subject to the EU's high-risk rules, how human oversight works, and what critical tests must be carried out \u003cstrong\u003ebefore any real-world deployment is considered\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe special value:\u003c\/strong\u003e Annex III point 5 d of the AI Act covers AI systems intended to evaluate and classify emergency calls or direct\/prioritize emergency services and emergency medical care, as well as certain acute patient triage systems. The special Annex III high-risk rules will apply from \u003cstrong\u003eDecember 2, 2027\u003c\/strong\u003e. This package is a manual preparedness resource, \u003cstrong\u003enot a medical decision-making system\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003cdiv style=\"border:2px solid #8DADCA;border-radius:10px;background:#F0F7FB;padding:17px 20px;margin:20px 0\"\u003e\n\n\u003ch2\u003ePackage contents\u003c\/h2\u003e\n\n\u003cp\u003e\u003cstrong\u003e01\u003c\/strong\u003e AI in 112 calls – scope and high-risk classification. \u003cstrong\u003e02\u003c\/strong\u003e FRIA, DPIA, and sensitive health data. \u003cstrong\u003e03\u003c\/strong\u003e Supplier control, safety tests, and undertriage. \u003cstrong\u003e04\u003c\/strong\u003e Human oversight, logging, and incident management. \u003cstrong\u003e05\u003c\/strong\u003e Pilot decision with STOP\/INVESTIGATE and review. \u003cstrong\u003e06\u003c\/strong\u003e Swedish user guide. \u003cstrong\u003e07\u003c\/strong\u003e English User Guide to the Swedish work forms. \u003cstrong\u003e08\u003c\/strong\u003e Excel register with nine tabs. The seven documents are available as both editable Word (DOCX) and searchable, printable PDF – a total of \u003cstrong\u003e7 DOCX + 7 PDF + 1 XLSX = 15 customer files\u003c\/strong\u003e.\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\u003cdiv style=\"border:2px solid #8DADCA;border-radius:10px;background:#F0F7FB;padding:17px 20px;margin:20px 0\"\u003e\n\n\u003ch2\u003eWhat the files contain\u003c\/h2\u003e\n\n\u003cp\u003eFields for the intended AI purpose, the respective roles of the call center and supplier, Article 6 classification, data protection basis, health data, FRIA\/DPIA triggers, the supplier's model version, simulation of undertriage and language errors, manual fallback, human override, risk deviation, verified test evidence, independent signing, and recurring control. Excel uses only \u003cstrong\u003ede-identified system and evidence IDs\u003c\/strong\u003e, not audio recordings, patient records, personal identity numbers, or real emergency calls.\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\u003ch2\u003eWho can benefit from the package?\u003c\/h2\u003e\n\n\u003cp\u003eRegional authorities, ambulance and emergency call center operations, suppliers of AI-based prioritization support, integrators, procurers, medical management, IT security, data protection officers, and those responsible for the EU AI Act. The documents provide a framework for source, risk, and decision review and should be adapted to the organization's actual legal basis, medical procedures, and expertise. Purely administrative AI may require a different classification than AI that actually affects prioritization.\u003c\/p\u003e\n\n\u003ch2\u003eFile by file – concrete deliverables\u003c\/h2\u003e\n\n\u003cdiv style=\"overflow-x:auto\"\u003e\u003ctable\u003e\n\n\u003cthead\u003e\u003ctr\u003e\n\n\u003cth scope=\"col\"\u003eTemplate\u003c\/th\u003e\n\n\u003cth scope=\"col\"\u003eWhat you document\u003c\/th\u003e\n\n\u003cth scope=\"col\"\u003eFormat\u003c\/th\u003e\n\n\n\u003c\/tr\u003e\u003c\/thead\u003e\n\n\u003ctbody\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e01 AI in 112 calls – risk classification\u003c\/td\u003e\n\n\u003ctd\u003eScope of intended use, Article 6, Annex III 5 d, the organization's role, and the Swedish emergency call center context.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e02 FRIA and DPIA\u003c\/td\u003e\n\n\u003ctd\u003eApplicability of the fundamental rights assessment, GDPR Articles 6\/9\/35, health data, confidentiality, and any stopgates.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e03 Supplier and priority testing\u003c\/td\u003e\n\n\u003ctd\u003eSupplier evidence, model version, critical synthetic tests for Priority 1–3, language deviations, latency, and backup operation.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e04 Human oversight\u003c\/td\u003e\n\n\u003ctd\u003eRole and mandate to override AI, log reference, incident and security deviation, and manual fallback.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e05 Pilot decision and review\u003c\/td\u003e\n\n\u003ctd\u003eDocumented STOP, INVESTIGATE, or conditional isolated pilot test; no automatic production approval.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e06 User guide\u003c\/td\u003e\n\n\u003ctd\u003eWork order, source matrix, real responsibilities, and six synthetic error and stop scenarios.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e07 English User Guide\u003c\/td\u003e\n\n\u003ctd\u003eEnglish instructions explaining the five Swedish work forms and the safety gates; no English medical triage protocol.\u003c\/td\u003e\n\n\u003ctd\u003eEnglish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e08 Excel register\u003c\/td\u003e\n\n\u003ctd\u003eNine tabs with system, classification, data protection, supplier, safety testing, human control, decisions, and overview.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish XLSX\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\n\u003c\/tbody\u003e\n\n\n\u003c\/table\u003e\u003c\/div\u003e\n\n\u003ch2\u003eExcel – nine tabs and eight control signals\u003c\/h2\u003e\n\n\u003cp\u003e\u003cstrong\u003eOverview, System, Classification, Data Protection, Supplier, Safety Testing, Human Control, Pilot Decision, and Read Me.\u003c\/strong\u003e Excel records the number of systems and specific open questions such as unclear classifications, FRIA\/DPIA investigations, missing supplier documentation, failed safety tests, failed human control, and blocked decisions. Status selections, source references, and formula calculations have been tested with synthetic data.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eImportant:\u003c\/strong\u003e A zero in the overview only means that no relevant deviations have been recorded. It does not mean that a system is safe, legal, clinically approved, or ready for deployment. Excel can never prioritize a patient or emergency situation.\u003c\/p\u003e\n\n\u003ch2\u003eLegal boundaries 2026\/2027\u003c\/h2\u003e\n\n\u003cp\u003e\u003cstrong\u003eAI Act – Annex III 5 d and Article 6.\u003c\/strong\u003e AI that evaluates or classifies emergency calls, determines or prioritizes dispatching police, emergency services, and medical assistance, or is part of certain acute patient triage systems, is considered high-risk when the criteria are met. The classification depends on \u003cstrong\u003eactual intended use\u003c\/strong\u003e and the provisions of \u003ca href=\"https:\/\/ai-act-service-desk.ec.europa.eu\/en\/ai-act\/article-6\"\u003eArticle 6\u003c\/a\u003e – not solely on the supplier's marketing or the fact that the system uses AI.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eDate.\u003c\/strong\u003e According to the \u003ca href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX:02024R1689-20260727\"\u003econsolidated AI Act after the 2026 Digital Omnibus\u003c\/a\u003e, the Annex III high-risk rules will apply from \u003cstrong\u003eDecember 2, 2027\u003c\/strong\u003e. Other AI Act rules, GDPR, and Swedish operational rules may apply earlier.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eArticle 26 – operation and human control.\u003c\/strong\u003e Deployers of high-risk AI shall, when the rules apply, among other things follow relevant instructions for use, assign competent human oversight, monitor use, and manage logging and serious risks. \u003ca href=\"https:\/\/ai-act-service-desk.ec.europa.eu\/en\/ai-act\/article-26\"\u003eRead Article 26\u003c\/a\u003e. It is not enough to write a person's name on a checklist if the person lacks the actual mandate or practical opportunity to intervene.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eArticle 27 – FRIA.\u003c\/strong\u003e A fundamental rights assessment before first use may be required for relevant high-risk AI systems deployed by public bodies or private actors providing public services. The scope must be assessed separately from GDPR. \u003ca href=\"https:\/\/ai-act-service-desk.ec.europa.eu\/en\/ai-act\/article-27\"\u003eRead Article 27\u003c\/a\u003e.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eGDPR and patient data.\u003c\/strong\u003e Processing of sensitive health data requires a separate legal basis under GDPR Article 6 and an applicable exemption under Article 9, and \u003ca href=\"https:\/\/www.imy.se\/verksamhet\/dataskydd\/det-har-galler-enligt-gdpr\/konsekvensbedomning\/nar-ska-en-konsekvensbedomning-genomforas\/\"\u003eIMY's guidance\u003c\/a\u003e may trigger a DPIA under Article 35. The Patient Data Act (2008:355) applies within its scope to a healthcare provider's processing of patient data – not automatically to every 112 call.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAmbulance calls – SOSFS 2009:10.\u003c\/strong\u003e \u003ca href=\"https:\/\/www.socialstyrelsen.se\/kunskapsstod-och-regler\/regler-och-riktlinjer\/foreskrifter-och-allmanna-rad\/konsoliderade-foreskrifter\/200910-om-ambulanssjukvard-m.m\/\"\u003eThe Swedish National Board of Health and Welfare's consolidated regulations\u003c\/a\u003e contain provisions on agreements with emergency call centers and priority levels for ambulance calls: Priority 1 life-threatening, Priority 2 acute but not life-threatening, Priority 3 other medical\/monitoring needs where a reasonable wait is not assessed to worsen the patient's condition. The product templates are \u003cstrong\u003enot\u003c\/strong\u003e medical guidelines, prioritization support, or instructions for a real emergency call.\u003c\/p\u003e\n\n\u003ch2\u003eHow you use the package\u003c\/h2\u003e\n\n\u003col\u003e\n\n\u003cli\u003eDefine the exact AI system and whether it can affect call classification, priority, or dispatching.\u003c\/li\u003e\n\n\u003cli\u003eInvestigate the EU AI Act classification, the organization's role, and applicable Swedish operational regulations.\u003c\/li\u003e\n\n\u003cli\u003eAssess data protection, potential FRIA, DPIA, and access to confidential\/health data.\u003c\/li\u003e\n\n\u003cli\u003eRequest the supplier's evidence and test dangerous, synthetic error scenarios – especially incorrectly low priorities.\u003c\/li\u003e\n\n\u003cli\u003eVerify the human's actual ability to stop the AI and perform safe manual prioritization.\u003c\/li\u003e\n\n\u003cli\u003eMake a documented STOP\/INVESTIGATE\/isolated test decision. Real-world deployment requires special authorized and professional controls that the package does not perform.\u003c\/li\u003e\n\n\u003cli\u003eRecord only de-identified statuses and evidence IDs in Excel and follow up on new model versions and deviations.\u003c\/li\u003e\n\n\n\u003c\/ol\u003e\n\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\n\u003ch3\u003eIs AI that sorts 112 calls always high-risk?\u003c\/h3\u003e\n\n\u003cp\u003eAI systems intended for emergency call classification or dispatch prioritization are typically covered by Annex III 5 d. Exact classification requires assessment under Article 6 and intended use. Administrative support functions may need to be assessed differently.\u003c\/p\u003e\n\n\u003ch3\u003eCan the template be used to determine ambulance priority?\u003c\/h3\u003e\n\n\u003cp\u003eNo. The templates are only for preparatory risk, testing, and compliance work. They do not provide medical advice and are not suitable as decision support for real patients or emergency calls.\u003c\/p\u003e\n\n\u003ch3\u003eIs FRIA the same as GDPR's DPIA?\u003c\/h3\u003e\n\n\u003cp\u003eNo. FRIA under AI Act Article 27 and DPIA under GDPR Article 35 have different legal bases and requirements; both may be relevant.\u003c\/p\u003e\n\n\u003ch3\u003eDoes it include real technical or medical validation?\u003c\/h3\u003e\n\n\u003cp\u003eNo. The package provides forms and control questions. Real test specifications, operational requirements, and professional approval must be carried out in a separate process.\u003c\/p\u003e\n\n\u003ch3\u003eWhat happens if an AI suggestion could lead to dangerous undertriage?\u003c\/h3\u003e\n\n\u003cp\u003eThe case must be reviewed by a competent safety\/medical function. The package contains stop signals and documentation fields but no automatic solution for incorrect AI results.\u003c\/p\u003e\n\n\u003ch3\u003eCan Excel store real 112 calls and patient data?\u003c\/h3\u003e\n\n\u003cp\u003eNo. Only de-identified case, test, and evidence IDs should be used. Personal and health data must be handled in authorized operational systems.\u003c\/p\u003e\n\n\u003ch3\u003eAre the PDF files digitally fillable?\u003c\/h3\u003e\n\n\u003cp\u003eNo. The PDFs are searchable and printable; Word and Excel are the editable originals.\u003c\/p\u003e\n\n\u003ch3\u003eAre the work forms available in English?\u003c\/h3\u003e\n\n\u003cp\u003eThe five work forms and Excel are in Swedish. A separate English User Guide describes the workflow for English-speaking users.\u003c\/p\u003e\n\n\u003ch2\u003eVersion and legal transparency\u003c\/h2\u003e\n\n\u003cp\u003e\u003csmall\u003eVersion 1.0 · November 12, 2026 · Sweden\/EU. AI-assisted review against official legal sources has been performed. \u003cstrong\u003eNo external legal review, clinical validation, medical risk acceptance, actual FRIA\/DPIA, patient safety certification, or testing of real emergency calls\u003c\/strong\u003e has been performed. The documents should be reviewed by competent legal, medical, and technical functions before use. The product remains a DRAFT, and the ZIP file is not linked to Digital Products until a separate publication decision is made.\u003c\/small\u003e\u003c\/p\u003e\n\n\n\u003c\/div\u003e","brand":"Svenska Dokumentmallar","offers":[{"title":"Default Title","offer_id":56598981280086,"sku":"AI112-HIGHRISK-2027-V1","price":79.0,"currency_code":"SEK","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0827\/2373\/3846\/files\/01_AI_112_huvudbild_1600.png?v=1794502971","url":"https:\/\/mallbutiken.se\/en\/products\/ai-112-larm-2027-hogrisk-fria-mansklig-kontroll","provider":"Mallbutiken","version":"1.0","type":"link"}