{"product_id":"anvandarvillkor-webbplats-digital-tjanst-2027","title":"Website \u0026 Digital Service Terms and Conditions 2026\/2027 – Account Rules, Amendments to Terms \u0026 Excel | Word\/PDF","description":"\u003csection lang=\"en\" style=\"max-width:960px;color:#17384a;line-height:1.8\"\u003e\n\u003ch2\u003eTerms of Use for website \u0026amp; digital service – 2026\/2027 template in Word, PDF and Excel\u003c\/h2\u003e\n\n\u003cp\u003eDoes your business need clear \u003cstrong\u003eterms of use for a website, member portal, or digital service\u003c\/strong\u003e? In this package, you receive well-drafted, editable documents that help you describe how users may visit the website, use accounts, share content, and contact the business. You also receive materials for terms updates, content moderation, and complaint handling.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eDigital delivery: 15 files – seven Word (DOCX) files, seven corresponding searchable PDF files, and one Excel workbook with nine tabs.\u003c\/strong\u003e Five main templates are in Swedish. A Swedish user guide and a separate English User Guide are included.\u003c\/p\u003e\n\n\u003cp\u003eThe product is specifically intended for simpler information websites, user accounts, and digital member functions. For digital marketplaces, hosting services, regulated platforms, and complex subscriptions, additional rules and specialist documents may be required.\u003c\/p\u003e\n\n\u003cnav aria-label=\"Product information\" style=\"padding:15px 18px;background:#edf6f7;border-radius:10px;margin:20px 0\"\u003e\u003ca href=\"#mb-terms-box1\"\u003ePackage contents\u003c\/a\u003e · \u003ca href=\"#mb-terms-box2\"\u003eWhat the files contain\u003c\/a\u003e · \u003ca href=\"#mb-terms-excel\"\u003eExcel\u003c\/a\u003e · \u003ca href=\"#mb-terms-guide\"\u003eHow to do it\u003c\/a\u003e · \u003ca href=\"#mb-terms-law\"\u003eLegal\u003c\/a\u003e · \u003ca href=\"#mb-terms-faq\"\u003eFAQ\u003c\/a\u003e\u003c\/nav\u003e\n\u003cdiv id=\"mb-terms-box1\" style=\"border:1px solid #c8e0e1;border-left:5px solid #16828a;background:#e7f3f4;border-radius:13px;padding:20px 22px;margin:24px 0\"\u003e\n\n\u003ch2 style=\"font-size:1.35em;margin-top:0\"\u003e01. Package contents\u003c\/h2\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e7 editable Word documents (DOCX)\u003c\/strong\u003e – five main Swedish templates, a Swedish user guide, and an English User Guide.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e7 searchable PDF documents\u003c\/strong\u003e – corresponding files for printing, reference, and internal documentation.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e1 Excel register (XLSX)\u003c\/strong\u003e – nine separate work tabs for versions, clauses, risk controls, publishing, complaints, and archives.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e15 files in total, eight unique documents and tools\u003c\/strong\u003e in a ZIP package, no physical shipping.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp\u003eEdition 1.0 – 2026\/2027. The Word templates use two separate framed information boxes for purpose and control before use. Remove editorial support texts before publishing your own website terms.\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\u003cdiv id=\"mb-terms-box2\" style=\"border:1px solid #ccdfe2;background:#fff;border-radius:13px;padding:20px 22px;margin:24px 0\"\u003e\n\n\u003ch2 style=\"font-size:1.35em;margin-top:0\"\u003e02. What the files contain – document by document\u003c\/h2\u003e\n\n\u003cdiv style=\"overflow-x:auto\"\u003e\u003ctable style=\"width:100%;border-collapse:collapse;font-size:.94em\"\u003e\n\n\u003cthead\u003e\u003ctr style=\"background:#173b50;color:white\"\u003e\n\n\u003cth style=\"padding:12px;text-align:left\"\u003eFile\u003c\/th\u003e\n\n\u003cth style=\"padding:12px;text-align:left\"\u003eFunction and area of use\u003c\/th\u003e\n\n\u003cth style=\"padding:12px;text-align:left\"\u003eFormat\u003c\/th\u003e\n\n\n\u003c\/tr\u003e\u003c\/thead\u003e\n\n\u003ctbody\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003e\u003cstrong\u003e01. Terms of Use for website and digital service\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003eBasic terms for visits, accounts, content, access, and service updates; distinguishes purchase and privacy terms.\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003e\u003cstrong\u003e02. Account rules and content policy\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003eRules for accounts, login, user-generated content, and permitted functions; use only relevant sections.\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003e\u003cstrong\u003e03. Reporting and moderation routine\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003eInternal process for documenting, assessing, and justifying actions when content is reported.\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003e\u003cstrong\u003e04. Terms change and version log\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003eProposed changes, comparison between versions, checklist questions, and notification to users.\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003e\u003cstrong\u003e05. Complaints and review response\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003eAcknowledgement of the case, basis for decision, proportionate handling, and closing.\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003e\u003cstrong\u003e06. Swedish User Guide\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003ePractical workflow, legislative verification, examples of limits, and publishing checklist.\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003e\u003cstrong\u003e07. English User Guide\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003eEnglish guidance for the Swedish templates, with risk and workflow explanations.\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003e\u003cstrong\u003e08. Excel – register with nine tabs\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb\"\u003eOverview, Services, Terms versions, Clauses, Risks \u0026amp; control, Publishing, Change log, Complaints, and Read me.\u003c\/td\u003e\n\n\u003ctd style=\"padding:11px;border-bottom:1px solid #dee9eb;white-space:nowrap\"\u003eXLSX\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\n\u003c\/tbody\u003e\n\n\n\u003c\/table\u003e\u003c\/div\u003e\n\n\u003cp\u003e\u003cstrong\u003eLanguage:\u003c\/strong\u003e The five main templates are in Swedish. The English file is a user guide and not English versions of all five main templates.\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\u003ch2 id=\"mb-terms-excel\"\u003eExcel with nine tabs – track terms versions and publishing\u003c\/h2\u003e\n\n\u003cp\u003e\u003cstrong\u003eOverview · Services · Terms versions · Clauses · Risks \u0026amp; control · Publishing · Change log · Complaints · Read me.\u003c\/strong\u003e Each tab helps you document a different part of your terms management. Register service ID and version ID as common references between the tabs.\u003c\/p\u003e\n\n\u003cp\u003eThe overview uses formulas to count the number of registered services, terms versions, published versions, open risk controls, verified publications, and open complaints. The empty workbook shows \u003cstrong\u003e0 actual entries\u003c\/strong\u003e; it contains no fictional customer data or test cases. Status fields have data validation, and several separate registers can be kept coordinated using the document version numbers.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e A marker such as \"Approved\" in Excel only means that the responsible user has marked an internal status. It is not a legal guarantee that the terms are fair, applicable, or DSA\/GDPR-compliant. Do not save passwords, national identification numbers, or unnecessary sensitive personal data in the register.\u003c\/p\u003e\n\n\u003ch2 id=\"mb-terms-guide\"\u003eHow to create Terms of Use for your website – step by step\u003c\/h2\u003e\n\n\u003col\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eMap the service:\u003c\/strong\u003e is it purely informative, or does it have accounts, user content, or payment functions?\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eFill in the correct company:\u003c\/strong\u003e registered name, corporate identity number, address, contact details, and the website's URL.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eSelect relevant clauses\u003c\/strong\u003e regarding access, accounts, permitted use, and digital content. Delete sections that do not fit the website.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eClearly describe what rights are granted\u003c\/strong\u003e and limit any licenses to what is actually necessary.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eReview consumer law:\u003c\/strong\u003e ensure that the terms do not unfairly restrict the right of withdrawal, liability for defects, or the possibility to object to claims.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eAssess special rules:\u003c\/strong\u003e e-commerce information, purchase rules for digital services, GDPR, and DSA may be relevant depending on the business.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eKeep privacy policy and cookies separate:\u003c\/strong\u003e approval of terms of use does not automatically grant GDPR consent.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eDocument legal and operational control\u003c\/strong\u003e in Excel. Link terms versions to decision and publication dates.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePublish in an easily accessible manner\u003c\/strong\u003e on the website and ensure that the terms can be saved in electronic agreements where the requirements of the E-commerce Act apply.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eHandle changes correctly:\u003c\/strong\u003e a newly published version cannot simply unilaterally change an already concluded consumer agreement.\u003c\/li\u003e\n\n\n\u003c\/ol\u003e\n\n\u003ch2 id=\"mb-terms-law\"\u003eSwedish law – important considerations\u003c\/h2\u003e\n\n\u003ch3\u003eFair Terms of Use according to the Contract Terms Act\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe Act (1994:1512) on Contract Terms in Consumer Relations\u003c\/strong\u003e protects consumers against unfair standard terms. For example, a company cannot simply contract away the consumer's mandatory rights, disclaim all liability for defects, or apply an unlimited right to change agreements. The Swedish Consumer Agency has explicitly highlighted unfair liability and disclaimer clauses in e-commerce. \u003cstrong\u003eTerms must be adapted to the specific service and the individual contractual relationship.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003ch3\u003eInformation requirements according to the E-commerce Act\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe Act (2002:562) on Electronic Commerce and Other Information Society Services\u003c\/strong\u003e may, among other things, impose requirements for accessible business information, clear price information, and terms that can be saved and retrieved. If the user is to order something, a separate walkthrough of the ordering flow and applicable pre-contractual information is also needed. This template is not a complete e-commerce or checkout package.\u003c\/p\u003e\n\n\u003ch3\u003eDigital services and consumer rights\u003c\/h3\u003e\n\n\u003cp\u003eFor paid digital services or certain digital content, the \u003cstrong\u003eConsumer Sales Act (2022:260)\u003c\/strong\u003e may provide mandatory rights regarding defects, changed functionality, delivery, and termination of contract. Subject to their conditions, the rules also apply when personal data constitutes a consideration. These rights may not be overridden by general terms of use.\u003c\/p\u003e\n\n\u003ch3\u003eGDPR, cookies, and DSA – separate control\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eGDPR:\u003c\/strong\u003e The company must explain the processing of personal data in a separate and correct privacy policy and use legal grounds that are actually valid. \u003cstrong\u003eCookies:\u003c\/strong\u003e necessary disclosures and any consent cannot be replaced by a general approval of the terms. \u003cstrong\u003eDSA:\u003c\/strong\u003e if the website is a mediation service, hosting service, or online platform covered by EU Regulation 2022\/2065, special requirements apply; not all ordinary websites are covered.\u003c\/p\u003e\n\n\u003cdiv style=\"border:1px solid #e9d5b9;border-left:5px solid #b9843a;background:#fff5e9;border-radius:11px;padding:18px 20px;margin:20px 0\"\u003e\n\n\u003cstrong\u003eLegal disclaimer\u003c\/strong\u003e\u003cp style=\"margin:8px 0 0\"\u003eThis package consists of general, original work documents. It does not replace an individual legal review, a specific privacy policy, a data processing agreement, a complete DSA process, or mandatory purchase terms. No files are approved by authorities or certified by external lawyers. Legal sources were reviewed on October 18, 2026; the year 2027 is a version designation and not a claim of verified future legislation.\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\u003ch2\u003eRelated templates at Mallbutiken.se\u003c\/h2\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003ca href=\"\/en\/products\/allmanna-villkor-mall-e-handel-foretag-2026\"\u003eGeneral Terms and Conditions – e-commerce and business\u003c\/a\u003e for purchase terms, payment, and regular e-commerce agreements.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003ca href=\"\/en\/products\/integritetspolicy-cookiepolicy-mallpaket-gdpr-cookies\"\u003ePrivacy Policy and Cookie Policy\u003c\/a\u003e for data protection information and website cookies.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003ca href=\"\/en\/products\/saas-avtal-mall-svensk-ratt-word-pdf\"\u003eSaaS Agreement with SLA\u003c\/a\u003e when the company has a more extensive software subscription or business agreement.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003ca href=\"\/en\/products\/dsa-marketplace-compliance-2026-2027-svenska-english-kybc-notice-action-artikel-31-32-word-pdf-excel\"\u003eDSA Marketplace Compliance\u003c\/a\u003e for a more specialized walkthrough of EU requirements for digital platforms.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch2 id=\"mb-terms-faq\"\u003eFrequently asked questions about Terms of Use\u003c\/h2\u003e\n\n\u003ch3\u003eWhat are Terms of Use for a website?\u003c\/h3\u003e\n\n\u003cp\u003eThey describe the \"rules of the game\" for how visitors and registered users may use the website or its digital functions. They can regulate accounts, permitted use, user content, and contact paths.\u003c\/p\u003e\n\n\u003ch3\u003eMust a website always have Terms of Use?\u003c\/h3\u003e\n\n\u003cp\u003eNo. There is no general requirement for identical terms of use for all websites. However, other mandatory information and contract requirements may apply depending on the business.\u003c\/p\u003e\n\n\u003ch3\u003eCan I copy the terms directly onto my website?\u003c\/h3\u003e\n\n\u003cp\u003eNo, first you must fill in all placeholders, remove inapplicable sections, test the service's actual functions, and check applicable rules and consumer rights.\u003c\/p\u003e\n\n\u003ch3\u003eAre Terms of Use the same as purchase terms?\u003c\/h3\u003e\n\n\u003cp\u003eNo. Terms for the use of a service and terms for payment, distance selling, digital delivery, complaints, and right of withdrawal may need to be distinguished.\u003c\/p\u003e\n\n\u003ch3\u003eAre GDPR privacy policy and cookie policy included?\u003c\/h3\u003e\n\n\u003cp\u003eNo, these must be handled in separate documents and action flows. Mallbutiken has its own package for privacy and cookie policies.\u003c\/p\u003e\n\n\u003ch3\u003eDoes the template fit a digital marketplace with user content?\u003c\/h3\u003e\n\n\u003cp\u003eOnly as basic working material. Marketplaces and certain hosting services may need comprehensive specific DSA and consumer law documentation.\u003c\/p\u003e\n\n\u003ch3\u003eAre the templates in English?\u003c\/h3\u003e\n\n\u003cp\u003eFive main templates are in Swedish. An English User Guide is included, but not separate English main templates.\u003c\/p\u003e\n\n\u003ch3\u003eHow do I know that my published version is the current one?\u003c\/h3\u003e\n\n\u003cp\u003eThe version log, publishing register, and Excel overview provide administrative control points. Also, perform manual checks of the actual URL, decision dates, and old agreements.\u003c\/p\u003e\n\n\u003ch2\u003eLegal sources and product version\u003c\/h2\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e\u003ca href=\"https:\/\/www.riksdagen.se\/sv\/dokument-och-lagar\/dokument\/svensk-forfattningssamling\/lag-19941512-om-avtalsvillkor-i_sfs-1994-1512\/\" target=\"_blank\" rel=\"noopener\"\u003eThe Swedish Parliament – Contract Terms Act (1994:1512)\u003c\/a\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003ca href=\"https:\/\/www.riksdagen.se\/sv\/dokument-och-lagar\/dokument\/svensk-forfattningssamling\/lag-2002562-om-elektronisk-handel-och-andra_sfs-2002-562\/\" target=\"_blank\" rel=\"noopener\"\u003eThe Swedish Parliament – E-commerce Act (2002:562)\u003c\/a\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003ca href=\"https:\/\/www.konsumentverket.se\/marknadsratt-foretag\/exempel-pa-oskaliga-avtalsvillkor-for-foretag\/\" target=\"_blank\" rel=\"noopener\"\u003eSwedish Consumer Agency – Unfair contract terms\u003c\/a\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003ca href=\"https:\/\/www.imy.se\/vanliga-fragor-och-svar\/vad-ska-en-integritetspolicy-innehalla\/\" target=\"_blank\" rel=\"noopener\"\u003eIMY – What a privacy policy should contain\u003c\/a\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003ca href=\"https:\/\/www.konsumentverket.se\/varor-och-tjanster\/digitala-tjanster-och-digitalt-innehall\/\" target=\"_blank\" rel=\"noopener\"\u003eSwedish Consumer Agency – Digital services and digital content\u003c\/a\u003e\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003csmall\u003eSvenska Dokumentmallar · Version 1.0 · Source verification 2026-10-18 · Swedish Law · DOCX \/ Searchable PDF \/ XLSX.\u003c\/small\u003e\u003c\/p\u003e\n\n\u003c\/section\u003e","brand":"Svenska Dokumentmallar","offers":[{"title":"Default Title","offer_id":55836060451158,"sku":"ANVANDARVILLKOR-WEBB-2027","price":79.0,"currency_code":"SEK","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0827\/2373\/3846\/files\/anvandarvillkor-webbplats-digital-tjanst-2027-hero_8992becb-2779-446f-9c98-a2a172a822a4.png?v=1792299608","url":"https:\/\/mallbutiken.se\/en\/products\/anvandarvillkor-webbplats-digital-tjanst-2027","provider":"Mallbutiken","version":"1.0","type":"link"}