{"product_id":"felanmalan-arendehantering-fastighet-brf-excel-2026-2027","title":"Fault Reporting \u0026 Case Management Property 2026\/2027 – Housing Association, Landlord \u0026 Excel | Word\/PDF","description":"\u003cdiv class=\"mb-product-description\" lang=\"en\"\u003e\n\n\u003cp\u003e\u003cstrong\u003eMaintenance Request \u0026amp; Case Management Property 2026\/2027\u003c\/strong\u003e is a fully editable package for landlords, housing cooperatives (BRF), property owners, and smaller managers. Get a professional maintenance request form, action and feedback protocols, a detailed user guide, English working documents, and an Excel tool for registration, responsibilities, dates, contacts, and follow-up.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eSEK 79 – one-time purchase.\u003c\/strong\u003e No ongoing system fees. Use Word for requests and protocols, PDF for printing, and Excel for the shared overview. This is an offline-based work tool, not a resident portal or an automatic alarm system.\u003c\/p\u003e\n\n\u003cnav aria-label=\"About the document template\"\u003e\u003cstrong\u003eAbout the document template:\u003c\/strong\u003e \u003ca href=\"#fa-inne\"\u003eThe Package\u003c\/a\u003e · \u003ca href=\"#fa-excel\"\u003eExcel\u003c\/a\u003e · \u003ca href=\"#fa-steps\"\u003eHow to use\u003c\/a\u003e · \u003ca href=\"#fa-law\"\u003eRegulations\u003c\/a\u003e · \u003ca href=\"#fa-faq\"\u003eQ\u0026amp;A\u003c\/a\u003e · \u003ca href=\"#fa-format\"\u003eDelivery\u003c\/a\u003e\u003c\/nav\u003e\n\u003cdiv style=\"background:#E7F5EE;border-left:4px solid #2B8B5D;padding:15px;margin:16px 0\"\u003e\n\n\u003cstrong\u003eSourced and professionally reviewed: October 9, 2026\u003c\/strong\u003e\u003cp\u003eVersion 1.0, relevant for 2026\/2027. Editorially reviewed against Chapter 12 of the Swedish Land Code and the Swedish Authority for Privacy Protection (IMY) guidelines on data protection. The documents have not been individually legally reviewed, government-approved, or security-certified.\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\u003ch2 id=\"fa-inne\"\u003eWhat is included – five document types and nine files\u003c\/h2\u003e\n\n\u003ctable\u003e\n\n\u003cthead\u003e\u003ctr\u003e\n\n\u003cth\u003eDocument\u003c\/th\u003e\n\n\u003cth\u003eContent\u003c\/th\u003e\n\n\u003cth\u003eFormat\u003c\/th\u003e\n\n\n\u003c\/tr\u003e\u003c\/thead\u003e\n\n\u003ctbody\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003eMaintenance Request – form\u003c\/td\u003e\n\n\u003ctd\u003eCase ID, property, room, contact channel, defect type, description, time, risk assessment, and attachment reference.\u003c\/td\u003e\n\n\u003ctd\u003eWord + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003eAction Protocol \u0026amp; feedback\u003c\/td\u003e\n\n\u003ctd\u003eCase officer, actual risk assessment, order, completed actions, inspection results, and feedback.\u003c\/td\u003e\n\n\u003ctd\u003eWord + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003eUser Guide\u003c\/td\u003e\n\n\u003ctd\u003eSeparate Swedish step-by-step guide with work methodology, Excel instructions, common errors, and legal sources.\u003c\/td\u003e\n\n\u003ctd\u003eWord + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003eProperty Maintenance Request – English\u003c\/td\u003e\n\n\u003ctd\u003eSupplementary English working documents adapted for Swedish conditions; not a full translation of the main documents.\u003c\/td\u003e\n\n\u003ctd\u003eWord + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003eCase Register for properties\u003c\/td\u003e\n\n\u003ctd\u003eExcel with overview, cases, actions, properties, contacts, and instructions.\u003c\/td\u003e\n\n\u003ctd\u003eExcel XLSX\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\n\u003c\/tbody\u003e\n\n\n\u003c\/table\u003e\n\n\u003cp\u003e\u003cstrong\u003eTotal: 4 DOCX, 4 searchable A4-PDFs, and 1 XLSX\u003c\/strong\u003e collected in a ZIP file. Swedish is the primary language.\u003c\/p\u003e\n\n\u003ch2\u003eWho is this template package for?\u003c\/h2\u003e\n\n\u003cp\u003eFor \u003cstrong\u003eHousing Cooperative (BRF) boards\u003c\/strong\u003e needing to distribute maintenance requests between residents, the board, and managers; \u003cstrong\u003elandlords\u003c\/strong\u003e wishing to document defects in apartments or premises; \u003cstrong\u003eproperty managers\u003c\/strong\u003e requiring traceable service history; and \u003cstrong\u003ecompanies with their own premises\u003c\/strong\u003e that want to consolidate simple service requests. Permissions, emergency routines, and division of responsibilities must always be adapted to your own agreements, statutes, and actual operations.\u003c\/p\u003e\n\n\u003ch2 id=\"fa-excel\"\u003eSix interconnected Excel sheets\u003c\/h2\u003e\n\n\u003ctable\u003e\n\n\u003cthead\u003e\u003ctr\u003e\n\n\u003cth\u003eTab\u003c\/th\u003e\n\n\u003cth\u003eFunction\u003c\/th\u003e\n\n\n\u003c\/tr\u003e\u003c\/thead\u003e\n\n\u003ctbody\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e\u003cstrong\u003eOverview\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd\u003eDashboard with counts of registered, open, overdue, manually marked as urgent, verified closed, closed without inspection, and registered actions.\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e\u003cstrong\u003eCases\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd\u003e150 prepared rows: registration date, property ID, priority, responsibility, target date, status, and separate verification date. Calendar status is calculated.\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e\u003cstrong\u003eActions\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd\u003e150 rows for action, performer, completion date, cost, target date, and result inspection.\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e\u003cstrong\u003eProperties\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd\u003e100 prepared property IDs with object, address, responsible party, and internal emergency reference.\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e\u003cstrong\u003eContacts\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd\u003e150 rows for communication channel, case reference, date, notes, and feedback.\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e\u003cstrong\u003eInstructions\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd\u003eInstructions regarding functions, status, data protection, and official sources.\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\n\u003c\/tbody\u003e\n\n\n\u003c\/table\u003e\n\n\u003cp\u003eExcel includes validation lists, formula-based calendar status, and automatic compilation. A case manually marked as \u003cem\u003eClosed\u003c\/em\u003e without both a verification date and a completion date is flagged \u003cstrong\u003eINSPECTION MISSING\u003c\/strong\u003e. The formulas provide administrative decision support – they do not assess technical safety or legal requirements. No automatic e-mail or emergency link is included.\u003c\/p\u003e\n\n\u003cdiv style=\"background:#FFF3D5;border-left:4px solid #D3A13A;padding:15px;margin:16px 0\"\u003e\n\n\u003cstrong\u003eEmergency defects require separate handling.\u003c\/strong\u003e In the event of an ongoing fire, serious water leak, personal danger, or other immediate risk, real emergency response channels must be used. Call 112 when the situation requires it. A maintenance request form or Excel marker is not an emergency alert channel. The templates do not contain hypothetical generic statutory deadlines.\u003c\/div\u003e\n\n\u003ch2 id=\"fa-steps\"\u003eHow to use the package – step by step\u003c\/h2\u003e\n\n\u003col\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eEstablish routines.\u003c\/strong\u003e Specify who receives requests and provide separate instructions for emergency incidents.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eRegister a unique case ID.\u003c\/strong\u003e For example, FA-0001; enter property ID, defect type, and where the defect is located.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eAssess actual responsibility and priority.\u003c\/strong\u003e Consider risk, rental agreements, BRF statutes, authority requirements, and the need for emergency services.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePlan an action.\u003c\/strong\u003e Save the order, performer, internal target date, and relevant documentation.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eRegister actual work.\u003c\/strong\u003e Document when actions have been completed; distinguish between order and execution.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eVerify.\u003c\/strong\u003e Check results and remaining defects before closing.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eProvide feedback and archive.\u003c\/strong\u003e Register contact and decisions, limit access, and delete personal data according to appropriate routines.\u003c\/li\u003e\n\n\n\u003c\/ol\u003e\n\n\u003ch2 id=\"fa-law\"\u003eWhat applies to defects and deficiencies in rental properties?\u003c\/h2\u003e\n\n\u003cp\u003eRules regarding the condition of an apartment and the landlord's maintenance liability can be found in, among other places, \u003cstrong\u003eChapter 12, Sections 9, 11, 15, and 16 of the Swedish Land Code (1970:994)\u003c\/strong\u003e. For residential rentals, there is a fundamental obligation for the landlord to keep the apartment in the prescribed condition. Liability and possible legal consequences depend on the defect, circumstances, and agreements. Filling out a form does not automatically create a right to rent reduction or compensation. For housing cooperatives, the distribution of responsibility may instead depend on the Tenant-Ownership Act and the association's statutes.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eGDPR:\u003c\/strong\u003e Maintenance requests may contain personal data. Establish the purpose and legal basis, inform the data subjects, limit access, do not save more than necessary, and have a deletion routine. Avoid social security numbers, health information, and privacy-sensitive photos in openly shared Excel registers. A separate technical or legal assessment may be required.\u003c\/p\u003e\n\n\u003ch2\u003eCommon mistakes\u003c\/h2\u003e\n\n\u003cul\u003e\n\n\u003cli\u003eUsing a standard web or Word form as the sole channel for emergency defects.\u003c\/li\u003e\n\n\u003cli\u003eConfusing internal calendar deadlines with general statutory remediation times.\u003c\/li\u003e\n\n\u003cli\u003eClosing a case just because a work order has been placed.\u003c\/li\u003e\n\n\u003cli\u003eNot documenting inspection results and feedback.\u003c\/li\u003e\n\n\u003cli\u003eMixing cases from different properties when unique IDs are missing.\u003c\/li\u003e\n\n\u003cli\u003eSharing personal data without appropriate access rights.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch2 id=\"fa-faq\"\u003eFrequently Asked Questions\u003c\/h2\u003e\n\n\u003ch3\u003eDoes the template work for a housing cooperative (BRF)?\u003c\/h3\u003e\n\n\u003cp\u003eYes, it can be used by a BRF board and adapted for property caretakers, members, and managers. The division of responsibility must align with current statutes and rules.\u003c\/p\u003e\n\n\u003ch3\u003eCan maintenance requests be sent to tenants?\u003c\/h3\u003e\n\n\u003cp\u003eYes. The Word template can be edited and PDF can be used for printing and distribution. Supplement with real contact channels for emergency damage and information about personal data.\u003c\/p\u003e\n\n\u003ch3\u003eIs Excel a complete case management system?\u003c\/h3\u003e\n\n\u003cp\u003eIt is an offline-based register with formulas and follow-up, not a logged-in portal with automatic notifications or access control.\u003c\/p\u003e\n\n\u003ch3\u003eDoes Excel calculate delayed cases?\u003c\/h3\u003e\n\n\u003cp\u003eYes, based on registered internal target dates, not based on an assumed generic statutory deadline.\u003c\/p\u003e\n\n\u003ch3\u003eCan a closed case lack verification?\u003c\/h3\u003e\n\n\u003cp\u003eYes, but in that case, Excel provides a specific warning. The actual decision to close the case must be made by the responsible person.\u003c\/p\u003e\n\n\u003ch3\u003eAre there English documents?\u003c\/h3\u003e\n\n\u003cp\u003eYes, a supplementary English working document adapted for Swedish conditions is included. The main documents and the detailed user guide are in Swedish.\u003c\/p\u003e\n\n\u003ch2 id=\"fa-format\"\u003eFormat and download\u003c\/h2\u003e\n\n\u003cp\u003e\u003cstrong\u003eSEK 79.\u003c\/strong\u003e Digital ZIP package with 4 Word files, 4 PDF files, and 1 Excel workbook. No physical shipping. Automatic file transfer after purchase assumes that the ZIP file has been linked to Shopify Digital Products.\u003c\/p\u003e\n\n\u003ch2\u003eLegal sources\u003c\/h2\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e\u003ca href=\"https:\/\/www.riksdagen.se\/sv\/dokument-och-lagar\/dokument\/svensk-forfattningssamling\/jordabalk-1970994_sfs-1970-994\/\"\u003eThe Swedish Parliament: Land Code (1970:994), Chapter 12\u003c\/a\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003ca href=\"https:\/\/www.imy.se\/privatperson\/dataskydd\/dina-rattigheter\/ratt-till-information\/\"\u003eIMY: Right to information about personal data processing\u003c\/a\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003ca href=\"https:\/\/www.domstol.se\/\"\u003eThe Swedish Courts: Rent and Tenancy Tribunals\u003c\/a\u003e\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch2\u003eRelated templates\u003c\/h2\u003e\n\n\u003cp\u003eFor assignments involving an external caretaker, you can use \u003ca href=\"\/en\/products\/serviceavtal-underhallsavtal-2026-2027-sla-underhallsplan-prisbilaga-guide-word-pdf\"\u003eService Agreement \u0026amp; Maintenance Agreement\u003c\/a\u003e and for documenting an individual service intervention \u003ca href=\"\/en\/products\/arbetsorder-serviceprotokoll-mall-excel-2026-2027\"\u003eWork Order \u0026amp; Service Protocol\u003c\/a\u003e.\u003c\/p\u003e\n\n\u003cp\u003e\u003csmall\u003eDisclaimer: This is a general document product, not legal advice, emergency property service, technical safety inspection, or an approved government system.\u003c\/small\u003e\u003c\/p\u003e\n\n\n\u003c\/div\u003e","brand":"Svenska Dokumentmallar","offers":[{"title":"Default Title","offer_id":55655091175766,"sku":"FELANMALAN-FASTIGHET-2027","price":79.0,"currency_code":"SEK","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0827\/2373\/3846\/files\/01_Felanmalan_arendehantering_hero_2027_802fd809-6c11-4dcb-83bd-5db9e66fd8fb.png?v=1791500547","url":"https:\/\/mallbutiken.se\/en\/products\/felanmalan-arendehantering-fastighet-brf-excel-2026-2027","provider":"Mallbutiken","version":"1.0","type":"link"}