{"product_id":"flygbagage-forsenat-skadat-eller-forlorat-kravbrev-pir-excel-word-pdf-excel","title":"Air baggage – delayed, damaged or lost | Claim letter, PIR \u0026 Excel | Word\/PDF\/Excel","description":"\u003csection lang=\"sv\" class=\"mb-product-information\" style=\"color:#173B54;line-height:1.72\"\u003e\n\u003cp\u003e\u003cstrong\u003eHas your checked baggage been delayed, damaged, or lost on your flight?\u003c\/strong\u003e Get professional Swedish claim letters, lists of evidence, and an Excel register to help you document the incident and present a clear claim to the correct airline. The document package is tailored for cases where the Montreal Convention and relevant EU regulations apply. It is not the same as compensation for a delayed flight under EU 261\/2004.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePractical use:\u003c\/strong\u003e PIR report, baggage tag, flight number, written claim, receipts for necessary purchases, repair or current value of the damaged bag, and lost baggage contents. Each legal situation has a separate document.\u003c\/p\u003e\n\n\u003cdiv style=\"border:1px solid #BBD2E0;border-left:5px solid #286783;background:#EAF3F8;border-radius:12px;padding:18px 20px;margin:18px 0\"\u003e\n\n\u003ch2 style=\"margin:0 0 8px;font-size:1.23em\"\u003e01. Package contents\u003c\/h2\u003e\n\n\u003cp\u003e\u003cstrong\u003e15 customer files:\u003c\/strong\u003e 7 editable Word documents (DOCX), corresponding to 7 searchable and printable PDF files, and 1 Excel tool (XLSX) with nine tabs. The documents consist of five Swedish work templates, one Swedish step-by-step guide, and an English User Guide for the Swedish documents. The five work templates are not translated into English. The PDF versions are not interactive fillable forms.\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\u003cdiv style=\"border:1px solid #BBD2E0;border-left:5px solid #286783;background:#FFFFFF;border-radius:12px;padding:18px 20px;margin:18px 0\"\u003e\n\n\u003ch2 style=\"margin:0 0 8px;font-size:1.23em\"\u003e02. What the files contain\u003c\/h2\u003e\n\n\u003cp\u003eFields for airline, departure\/arrival, PIR ID, baggage tag, when the bag should have arrived and when it was actually delivered, description of damage, valuation basis, necessary receipted expenses, written claims, and evidence references. Excel shows \u003cstrong\u003eclaimed amount, amount actually compensated by the airline, and amount actually compensated by insurance separately\u003c\/strong\u003e. It does not establish a right to compensation and does not use any built-in current SDR exchange rate.\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\u003ch2\u003eComplete list of customer files\u003c\/h2\u003e\n\n\u003cdiv style=\"overflow-x:auto\"\u003e\u003ctable style=\"width:100%;min-width:640px;border-collapse:collapse\"\u003e\n\n\u003cthead\u003e\u003ctr style=\"background:#173B54;color:white\"\u003e\n\n\u003cth scope=\"col\" style=\"padding:9px;text-align:left\"\u003eDocument\u003c\/th\u003e\n\n\u003cth scope=\"col\" style=\"padding:9px;text-align:left\"\u003eUse\u003c\/th\u003e\n\n\u003cth scope=\"col\" style=\"padding:9px;text-align:left\"\u003eFormat\u003c\/th\u003e\n\n\n\u003c\/tr\u003e\u003c\/thead\u003e\n\n\u003ctbody\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e01. Complaint for delayed flight baggage\u003c\/td\u003e\n\n\u003ctd\u003eExpenses when checked bag was returned late, PIR, and written claim.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e02. Complaint for damaged flight baggage\u003c\/td\u003e\n\n\u003ctd\u003eDamaged bag, photo, repair\/valuation basis, and written deadline.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e03. Claim for lost flight baggage\u003c\/td\u003e\n\n\u003ctd\u003eLost baggage after 21 days or admitted loss, inventory, and current value.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e04. List of evidence and compensation purchases\u003c\/td\u003e\n\n\u003ctd\u003eReceipts, PIR, baggage tag, actual expenses, and neutral list of evidence.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e05. Reminder and response to rejection\u003c\/td\u003e\n\n\u003ctd\u003eFollow up on the airline's decision and request justification and a new review.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e06. Swedish user guide\u003c\/td\u003e\n\n\u003ctd\u003eLegal support, separate deadlines, claim amounts, insurance, and evidence.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e07. English User Guide\u003c\/td\u003e\n\n\u003ctd\u003eEnglish guidance for the five Swedish forms, not English claim letters.\u003c\/td\u003e\n\n\u003ctd\u003eEnglish DOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd\u003e08. Excel – compensation and evidence register\u003c\/td\u003e\n\n\u003ctd\u003eNine tabs for baggage tags, PIR, contacts, expenses, claims, compensation, and evidence.\u003c\/td\u003e\n\n\u003ctd\u003eSwedish XLSX\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\n\u003c\/tbody\u003e\n\n\n\u003c\/table\u003e\u003c\/div\u003e\n\n\u003ch2\u003eWhat to do if your bag is missing or damaged\u003c\/h2\u003e\n\n\u003col\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eReport it immediately at baggage claim.\u003c\/strong\u003e Request a \u003cem\u003eProperty Irregularity Report (PIR)\u003c\/em\u003e from the airline or baggage service. Save the reference and photograph any damage with the baggage tag visible. If it cannot be reported on site, document why.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eCollect the correct evidence.\u003c\/strong\u003e Save boarding passes, baggage tags, PIRs, emails, receipts for necessary purchases, and photos. Use neutral references in Excel, not full card numbers, personal identification numbers, or copies of passports in a shared register.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eChoose the right work letter.\u003c\/strong\u003e Document 01 concerns delay and reasonable necessary purchases. Document 02 applies to damage upon receipt. Document 03 is used when baggage can be treated as lost.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eSend a written claim in a timely manner.\u003c\/strong\u003e A PIR is important evidence but should not be considered a complete written claim for compensation without verification. Use the carrier's official channel and save proof of receipt.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eFollow up on every actual payment.\u003c\/strong\u003e Record what was claimed and what the airline\/insurance actually paid. Document 05 is for responses or rejections; double compensation for the same loss should be avoided.\u003c\/li\u003e\n\n\n\u003c\/ol\u003e\n\n\u003ch2\u003eThree types of baggage problems – three different assessments\u003c\/h2\u003e\n\n\u003ch3\u003eDelayed baggage: claim compensation for necessary purchases\u003c\/h3\u003e\n\n\u003cp\u003eIf the correctly checked bag does not arrive with the flight, file a PIR immediately and save receipts for clothes, hygiene products, or other necessary expenses. The claim must normally be submitted \u003cstrong\u003ein writing within 21 days after the baggage is actually returned\u003c\/strong\u003e. The need on the return journey may be less than upon arrival at a holiday destination. Amounts are assessed individually.\u003c\/p\u003e\n\n\u003ch3\u003eDamaged baggage: complain within seven days\u003c\/h3\u003e\n\n\u003cp\u003eFor damage to received checked baggage, the general rule is \u003cstrong\u003ewritten complaint within seven days of receipt\u003c\/strong\u003e. It is recommended to file a PIR immediately, photograph the damage, and save the baggage tag. Do not compensate yourself with the original full price if the bag's actual value or a possible repair provides a different basis for assessment.\u003c\/p\u003e\n\n\u003ch3\u003eLost baggage: 21 days or admitted loss\u003c\/h3\u003e\n\n\u003cp\u003eIf the airline admits that the baggage is lost, or it has not arrived within \u003cstrong\u003e21 days after the day it should have arrived\u003c\/strong\u003e, a claim for the actual value of the baggage may become relevant. Specify items, age, condition, and valuation basis. A lost bag is not assessed at a flat rate up to the full liability limit.\u003c\/p\u003e\n\n\u003ch2\u003eMontreal Convention – what is the compensation limit in 2026?\u003c\/h2\u003e\n\n\u003cp\u003eAccording to Article 22.2 of the revised Montreal Convention, the normal liability limit for baggage is \u003cstrong\u003e1,519 SDR (Special Drawing Rights) per passenger\u003c\/strong\u003e from December 28, 2024. The limit does not apply separately to each bag and is not a guaranteed compensation. The amount in Swedish kronor varies with the SDR rate. In some cases, a special declaration of value at check-in may provide a higher limit. Actual losses, receipts, age, negligence\/exceptions, and insurance compensation must be assessed individually.\u003c\/p\u003e\n\n\u003cp\u003e\u003ca href=\"https:\/\/eur-lex.europa.eu\/legal-content\/SV\/TXT\/?uri=CELEX:32002R0889\" rel=\"nofollow noopener\"\u003eEU Regulation (EC) No 889\/2002\u003c\/a\u003e is based on the Montreal Convention and describes the written baggage deadlines. Article 35 of the Montreal Convention normally contains a special two-year deadline for court action. This package does not automatically send a lawsuit or claim to airlines.\u003c\/p\u003e\n\n\u003ch2\u003eExcel tool: nine tabs and clear amount tracking\u003c\/h2\u003e\n\n\u003cp\u003eThe tabs are \u003cstrong\u003eRead Me, Overview, Cases, Baggage, Expenses, Contents, Claims, Contacts, and Evidence\u003c\/strong\u003e. \u003cem\u003eContents\u003c\/em\u003e is the inventory list of the lost or damaged items in the bag and their documented current value. The Overview counts registered cases, baggage tags, and evidence, and summarizes actual expenses, claims, and paid amounts.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eTested calculation example:\u003c\/strong\u003e 200 SEK as a claimed amount and 50 SEK actually paid shows 150 SEK as an \u003cstrong\u003eadministrative difference\u003c\/strong\u003e. This does not automatically mean that an additional 150 SEK is legally payable. The test data has been removed from the final file, and empty registers sum to zero. No actual right to compensation is calculated by the program.\u003c\/p\u003e\n\n\u003ch2\u003eFrequently Asked Questions – flight baggage\u003c\/h2\u003e\n\n\u003ch3\u003eWhat does PIR mean?\u003c\/h3\u003e\n\n\u003cp\u003eProperty Irregularity Report. It is a report on, for example, a missing or damaged checked bag. It helps as evidence but does not always replace a separate written claim for compensation.\u003c\/p\u003e\n\n\u003ch3\u003eHow soon must damaged baggage be complained about?\u003c\/h3\u003e\n\n\u003cp\u003eAs a general rule, in writing within seven days after you receive the checked baggage. Report and document the damage at the airport immediately if possible.\u003c\/p\u003e\n\n\u003ch3\u003eHow long can I wait to claim for delayed baggage?\u003c\/h3\u003e\n\n\u003cp\u003eIf the bag is eventually returned, a written claim normally applies within 21 days from the time the baggage is placed at your disposal. The date of return is important.\u003c\/p\u003e\n\n\u003ch3\u003eCan I claim 1,519 SDR regardless of what happened?\u003c\/h3\u003e\n\n\u003cp\u003eNo, this is a normal liability limit per passenger, not a fixed amount. Actual financial loss must be verifiable, and exceptions may apply.\u003c\/p\u003e\n\n\u003ch3\u003eCan I buy clothes if the bag is late?\u003c\/h3\u003e\n\n\u003cp\u003eIn some cases, you may receive compensation for reasonable necessary purchases. The assessment depends on, among other things, the purpose of the trip, where the delay occurred, and what items were available.\u003c\/p\u003e\n\n\u003ch3\u003eWhat happens if the bag does not come back?\u003c\/h3\u003e\n\n\u003cp\u003eWhen the airline admits loss or the bag is missing for over 21 days from the day it should have arrived, a loss claim may become relevant. Make a correct inventory of the bag and its contents.\u003c\/p\u003e\n\n\u003ch3\u003eDo I have the same right if my carry-on baggage is damaged?\u003c\/h3\u003e\n\n\u003cp\u003eNot automatically. For carry-on baggage, special requirements regarding the airline's liability or negligence may be decisive. The package is primarily tailored for checked baggage.\u003c\/p\u003e\n\n\u003ch3\u003eCan I claim compensation from both insurance and the airline?\u003c\/h3\u003e\n\n\u003cp\u003eSeveral avenues for compensation may exist, but information and payments must be reported correctly. The same financial loss must not be double compensated.\u003c\/p\u003e\n\n\u003ch3\u003eDo the PDFs work as electronic fillable forms?\u003c\/h3\u003e\n\n\u003cp\u003eNo. They are searchable and printable. Use the editable Word versions to fill in your own information.\u003c\/p\u003e\n\n\u003ch2\u003eSources and product version\u003c\/h2\u003e\n\n\u003cp\u003e\u003ca href=\"https:\/\/www.konsumentverket.se\/varor-och-tjanster-process\/forsenat-eller-forlorat-bagage\/\" rel=\"nofollow noopener\"\u003eSwedish Consumer Agency: Delayed or lost baggage\u003c\/a\u003e · \u003ca href=\"https:\/\/www.konsumentverket.se\/varor-och-tjanster-process\/skadat-bagage-vid-flygresa\/\" rel=\"nofollow noopener\"\u003eSwedish Consumer Agency: Damaged baggage\u003c\/a\u003e · \u003ca href=\"https:\/\/eur-lex.europa.eu\/legal-content\/SV\/TXT\/?uri=CELEX:32002R0889\" rel=\"nofollow noopener\"\u003eEU Regulation 889\/2002\u003c\/a\u003e · \u003ca href=\"https:\/\/www.icao.int\/secretariat\/legal\/LEB%20Treaty%20Collection%20Documents\/2024_Revised_Limits_of_Liability_Under_the_Montreal_Convention_of_1999_en.pdf\" rel=\"nofollow noopener\"\u003eICAO: revised liability limits in the Montreal Convention\u003c\/a\u003e · \u003ca href=\"https:\/\/www.arn.se\/\" rel=\"nofollow noopener\"\u003eARN\u003c\/a\u003e.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eVersion 1.0 – AI-assisted legal source review on November 6, 2026.\u003c\/strong\u003e No independent external legal review, regulatory certification, or guarantee of compensation. The package is an administrative aid and does not replace individual advice. Delivery as a digital ZIP will only occur once the product is separately linked to Digital Products and published. This product remains a Shopify DRAFT until further notice.\u003c\/p\u003e\n\n\u003c\/section\u003e","brand":"Svenska Dokumentmallar","offers":[{"title":"Default Title","offer_id":56500519043414,"sku":"BAGAGE-MONTREAL-1519-V1","price":79.0,"currency_code":"SEK","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0827\/2373\/3846\/files\/01_flygbagage_huvudbild_1600.png?v=1793988971","url":"https:\/\/mallbutiken.se\/en\/products\/flygbagage-forsenat-skadat-eller-forlorat-kravbrev-pir-excel-word-pdf-excel","provider":"Mallbutiken","version":"1.0","type":"link"}