{"product_id":"reklamation-fel-bostadsratt-koplagen-2027","title":"Complaint regarding condominium 2026\/2027 – Post-purchase defects, Letter of complaint, Evidence attachment \u0026 Excel | Word\/PDF","description":"\u003csection class=\"mb-product-copy\" lang=\"en\" style=\"color:#173b4f;line-height:1.75;max-width:1050px\"\u003e\n\u003ch2\u003eComplaint regarding defects in a tenant-owned apartment – complaint letter, defect log, and Excel\u003c\/h2\u003e\n\n\u003cp\u003eHave you discovered a \u003cstrong\u003esuspected defect after purchasing a tenant-owned apartment\u003c\/strong\u003e? With this professional template package, you can \u003cstrong\u003efile a written complaint regarding the apartment to the seller\u003c\/strong\u003e, document what has been discovered, build a timeline, and collect photos, inspection reports, and other evidence. You receive five editable Swedish working templates, Swedish and English user guides, and an Excel register with nine tabs.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003e15 downloadable files: 7 Word (DOCX), 7 searchable A4-PDF, and 1 Excel (XLSX).\u003c\/strong\u003e Designed for complaints in accordance with the Sale of Goods Act (1990:931) for the purchase of a tenant-owned apartment. The package does not determine whether a legal defect exists or whether the seller is obligated to pay a specific amount.\u003c\/p\u003e\n\n\u003cnav style=\"padding:14px;background:#e9f4f4;border:1px solid #d0e1e2;border-radius:12px\"\u003e\u003ca href=\"#mb-paket\"\u003ePackage contents\u003c\/a\u003e · \u003ca href=\"#mb-filer\"\u003eFile contents\u003c\/a\u003e · \u003ca href=\"#mb-juridik\"\u003eLegal regulations\u003c\/a\u003e · \u003ca href=\"#mb-guide\"\u003eHow to do it\u003c\/a\u003e · \u003ca href=\"#mb-excel\"\u003eExcel\u003c\/a\u003e · \u003ca href=\"#mb-faq\"\u003eFAQ\u003c\/a\u003e\u003c\/nav\u003e\n\u003cdiv id=\"mb-paket\" style=\"margin:25px 0;padding:24px;background:#e8f4f3;border:1px solid #cee1e3;border-left:5px solid #0d777c;border-radius:14px\"\u003e\n\n\u003ch2 style=\"margin-top:0\"\u003e01. Package contents\u003c\/h2\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e7 editable Word files:\u003c\/strong\u003e five Swedish working templates, Swedish guide, and English User Guide.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e7 searchable PDF files:\u003c\/strong\u003e corresponding print-friendly A4 versions.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e1 Excel (XLSX):\u003c\/strong\u003e nine tabs for cases, defects, evidence, communication, costs, and follow-up.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eEdition 1.0 – 2026\/2027:\u003c\/strong\u003e legal sources reviewed October 19, 2026. The year 2027 does not imply that future regulatory changes have been automatically incorporated.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eDocument design:\u003c\/strong\u003e every Word and PDF file features two separate information boxes regarding the package and file contents.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp\u003eDelivery comprises a ZIP file after purchase, once it is registered for the product variant in Shopify Digital Products. The templates are editable and do not contain any pre-filled real personal data or allegedly valid signatures.\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\u003cdiv id=\"mb-filer\" style=\"margin:25px 0;padding:24px;background:#fff;border:1px solid #d0e1e3;border-radius:14px\"\u003e\n\n\u003ch2 style=\"margin-top:0\"\u003e02. What the files contain – document by document\u003c\/h2\u003e\n\n\u003cdiv style=\"overflow-x:auto\"\u003e\u003ctable style=\"width:100%;border-collapse:collapse;font-size:.92em\"\u003e\n\n\u003cthead\u003e\u003ctr style=\"background:#173b4f;color:#fff\"\u003e\n\n\u003cth style=\"padding:12px;text-align:left\"\u003eDocument\u003c\/th\u003e\n\n\u003cth style=\"padding:12px;text-align:left\"\u003eFunction and details\u003c\/th\u003e\n\n\u003cth style=\"padding:12px;text-align:left\"\u003eFormat\u003c\/th\u003e\n\n\n\u003c\/tr\u003e\u003c\/thead\u003e\n\n\u003ctbody\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003e\u003cstrong\u003e01. Complaint letter to seller\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003eFormal, objective complaint with details on the transfer agreement, date of discovery, symptoms, and request for a response.\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003e\u003cstrong\u003e02. Transfer \u0026amp; incident timeline\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003eAgreement, possession, seller information, inspection, any disclaimers, and chronology.\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003e\u003cstrong\u003e03. Defect log \u0026amp; evidence attachment\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003eFactual observations, photo references, potential cause, and what requires further investigation.\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003e\u003cstrong\u003e04. Claim \u0026amp; cost documentation\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003eEstimated cost, verified expenses, valuation basis, parties' positions, and potential remedies.\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003e\u003cstrong\u003e05. Response and follow-up\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003eAcknowledgment of receipt, seller's response, contacts, supplements, dispute status, and verified agreement.\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003e\u003cstrong\u003e06. Swedish User Guide\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003eStep-by-step usage with legal sections, complaint rules, inspection, and legal precautions.\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003e\u003cstrong\u003e07. English User Guide\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003eEnglish guidance for the five Swedish working templates and the Excel register.\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;white-space:nowrap\"\u003eDOCX + PDF\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003e\u003cstrong\u003e08. Excel register – nine tabs\u003c\/strong\u003e\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;vertical-align:top\"\u003eOverview, Cases, Apartments, Timeline, Defects, Evidence, Contacts, Costs, and Read me.\u003c\/td\u003e\n\n\u003ctd style=\"padding:10px 12px;border-bottom:1px solid #d6e6e6;white-space:nowrap\"\u003eXLSX\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\n\u003c\/tbody\u003e\n\n\n\u003c\/table\u003e\u003c\/div\u003e\n\n\u003cp\u003eThe fields in the templates concern, among other things, the buyer, seller, housing association (BRF), apartment, agreement, possession, date of discovery, agreed features, photos, expert assessment, responses, and actual supporting documentation. Use them for verified information, not to establish in advance who is responsible.\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\u003ch2 id=\"mb-juridik\"\u003eHidden defects in tenant-owned apartments – what applies under the Sale of Goods Act?\u003c\/h2\u003e\n\n\u003cp\u003eA tenant-owned apartment is \u003cstrong\u003epersonal property\u003c\/strong\u003e. When purchasing a tenant-owned apartment, the parties' agreement applies primarily, followed normally by the \u003ca href=\"https:\/\/www.riksdagen.se\/sv\/dokument-och-lagar\/dokument\/svensk-forfattningssamling\/koplag-1990931_sfs-1990-931\/\"\u003eSale of Goods Act (1990:931)\u003c\/a\u003e. These rules differ from the provisions in the Land Code regarding the purchase of real property, such as a detached house.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe concept of a \"hidden defect\" is not an independent legal category in the Sale of Goods Act.\u003c\/strong\u003e A defect may still be relevant if the apartment deviates from agreed specifications or if there are circumstances as referred to in Sections 17–19 of the Sale of Goods Act. That a deficiency is discovered after taking possession does not automatically mean the seller is responsible. Factors such as what the buyer knew, what was shown during the inspection, what the seller stated, and the agreed terms all play a role. \u003ca href=\"https:\/\/www.konsumentverket.se\/varor-och-tjanster\/fel-i-bostadsratt\/\"\u003eRead the Swedish Consumer Agency's guide on defects in tenant-owned apartments.\u003c\/a\u003e\u003c\/p\u003e\n\n\u003ch2\u003eWhen must you file a complaint regarding a defect in a tenant-owned apartment?\u003c\/h2\u003e\n\n\u003cp\u003eAccording to \u003cstrong\u003eSection 32 of the Sale of Goods Act\u003c\/strong\u003e, the buyer must normally notify the seller of the defect within a \u003cstrong\u003ereasonable time\u003c\/strong\u003e after it was noticed or should have been noticed. As a general rule, defects cannot be invoked later than \u003cstrong\u003etwo years from the date the apartment was received\u003c\/strong\u003e, normally upon taking possession, though guarantees, agreements, and exemptions under Section 33 may affect this. \u003cstrong\u003eThe two-year limit does not mean you can wait two years after discovering a defect.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eTherefore, file a written complaint without unnecessary delay and save proof of dispatch. You can describe a concrete suspected defect and supplement it with a technical investigation later. This template does not automatically calculate any legally binding complaint deadline.\u003c\/p\u003e\n\n\u003ch2\u003e\"As is\" condition, the buyer's inspection, and liability distribution\u003c\/h2\u003e\n\n\u003cp\u003eA clause regarding \u003cstrong\u003e\"as is\" condition\u003c\/strong\u003e does not preclude a tenant-owned apartment from being defective in certain situations according to Section 19 of the Sale of Goods Act. According to Section 20, what the buyer was aware of, what the buyer actually inspected, and what should have been discovered during such an inspection may be significant. Unlike property purchases, there is no general, unconditional duty to inspect according to the same rules as in the Land Code. \u003cstrong\u003eThe housing association’s (BRF) maintenance responsibility and the seller's potential liability for defects are separate issues.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003ch2\u003ePrice reduction, remediation, cancellation, and damages\u003c\/h2\u003e\n\n\u003cp\u003eThe Sale of Goods Act contains provisions regarding potential remedies in, among other sections, \u003cstrong\u003e34–40\u003c\/strong\u003e. Remediation may be applicable in certain cases; price reduction, cancellation, and damages have different requirements. According to \u003cstrong\u003eSection 38\u003c\/strong\u003e, a price reduction is in principle calculated proportionally based on the value of the apartment in its defective state versus its agreed state at the time of delivery. \u003cstrong\u003eA quote or repair cost is not automatically the amount the buyer is entitled to.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eIn the case of major claims or if the seller’s liability is contested, an individually tailored building-technical and legal assessment is appropriate. The package does not in itself create any right to withhold payment, cancel the purchase, or receive compensation.\u003c\/p\u003e\n\n\u003ch2 id=\"mb-guide\"\u003eHow to use the complaint package – step by step\u003c\/h2\u003e\n\n\u003col\u003e\n\n\u003cli\u003eGather the transfer agreement, questionnaire, information provided by the seller, and any inspection report.\u003c\/li\u003e\n\n\u003cli\u003eNote when the suspected defect was first noticed and what you were actually able to observe.\u003c\/li\u003e\n\n\u003cli\u003eSend the complaint letter to the seller in writing without unnecessary delay. Save the date and receipt.\u003c\/li\u003e\n\n\u003cli\u003eFill in the timeline with the agreement, inspection, possession, discovery, and subsequent contacts.\u003c\/li\u003e\n\n\u003cli\u003eDescribe each suspected defect separately in the defect log and link photos and reports to clear evidence IDs.\u003c\/li\u003e\n\n\u003cli\u003eNote which terms, information, and risk indicators were present at the time of purchase.\u003c\/li\u003e\n\n\u003cli\u003eIf necessary, obtain an expert opinion and distinguish between established causes and preliminary assumptions.\u003c\/li\u003e\n\n\u003cli\u003eSeparate quotes, actually paid expenses, valuations, and any claim amounts.\u003c\/li\u003e\n\n\u003cli\u003eHave a lawyer assess the appropriate remedy, applicable deadlines, and whom a claim should be directed toward.\u003c\/li\u003e\n\n\u003cli\u003eFollow up on receipt, the seller's response, and any potential written agreement.\u003c\/li\u003e\n\n\n\u003c\/ol\u003e\n\n\u003ch2 id=\"mb-excel\"\u003eExcel – nine tabs for complaints and evidence\u003c\/h2\u003e\n\n\u003cp\u003e\u003cstrong\u003eOverview, Cases, Apartments, Timeline, Defects, Evidence, Contacts, Costs, and Read me.\u003c\/strong\u003e The workbook provides a status overview and summarizes registered estimates, verified expenses, and actually received compensation. A simple variance column shows only \u003cstrong\u003everified expense minus actually compensated amount\u003c\/strong\u003e. This is \u003cstrong\u003enot\u003c\/strong\u003e an automatic calculation of a legal price reduction or damages.\u003c\/p\u003e\n\n\u003cp\u003eThe Excel is delivered without real customer data and without test data. The formulas are tested, and received claims are kept separate from technically verified data. Keep personal data and sensitive documents in a suitably secure storage location.\u003c\/p\u003e\n\n\u003ch2\u003eRelated document templates at Mallbutiken\u003c\/h2\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003ca href=\"\/en\/products\/overlatelseavtal-bostadsratt-mallpaket-word-pdf\"\u003eTransfer agreement for tenant-owned apartment\u003c\/a\u003e – agreement for the purchase or sale of a tenant-owned apartment.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003ca href=\"\/en\/products\/dolda-fel-fastighet-reklamationsbrev-bevis-2027\"\u003eHidden defects in real property\u003c\/a\u003e – for real property according to different legal regulations.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003ca href=\"\/en\/products\/skadeanmalan-fastighet-vattenskada-forsakring-2027\"\u003eProperty damage report\u003c\/a\u003e – document water damage and insurance matters.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003ca href=\"\/en\/products\/felanmalan-arendehantering-fastighet-brf-excel-2026-2027\"\u003eMaintenance report and case management for housing associations\u003c\/a\u003e – report and follow up on deficiencies in the property.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003ca href=\"\/en\/collections\/bostadsratt-mallar\"\u003eMore templates for tenant-owned apartments\u003c\/a\u003e.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch2 id=\"mb-faq\"\u003eFrequently asked questions about defects in tenant-owned apartments\u003c\/h2\u003e\n\n\u003ch3\u003eCan I file a complaint for a hidden defect in a tenant-owned apartment?\u003c\/h3\u003e\n\n\u003cp\u003eYes, certain defects that manifest after the purchase can be subject to a complaint, but the Sale of Goods Act does not use \"hidden defect\" as its own legal term. The agreement, the seller’s disclosures, the nature of the defect, and what the buyer should have discovered need to be assessed.\u003c\/p\u003e\n\n\u003ch3\u003eHow much time do I have to file a complaint for defects after purchase?\u003c\/h3\u003e\n\n\u003cp\u003eNormally within a reasonable time after discovery and, according to the main rule, no later than two years from the date the apartment was received. Exceptions may follow from the Sale of Goods Act, a guarantee, or an agreement. Therefore, do not wait to contact the seller.\u003c\/p\u003e\n\n\u003ch3\u003eDoes the same ten-year rule apply as for hidden defects in houses?\u003c\/h3\u003e\n\n\u003cp\u003eNo. A tenant-owned apartment is personal property; for the purchase of real property, other rules apply. The templates are adapted to the Sale of Goods Act and are not based on the ten-year rule for defects in real property.\u003c\/p\u003e\n\n\u003ch3\u003eMust I have an inspection report before I send the complaint?\u003c\/h3\u003e\n\n\u003cp\u003eNot necessarily. Describe the concrete suspected deviation without unnecessary delay and supplement with technical documentation as it becomes available. A claim does not become verified just because it is mentioned in a letter.\u003c\/p\u003e\n\n\u003ch3\u003eHow is a price reduction calculated for a defect in a tenant-owned apartment?\u003c\/h3\u003e\n\n\u003cp\u003eSection 38 of the Sale of Goods Act is based on a proportional value comparison at the time of delivery. A repair cost can be relevant documentation but does not automatically correspond to the price reduction.\u003c\/p\u003e\n\n\u003ch3\u003eDoes the Excel calculate the compensation or the complaint deadline?\u003c\/h3\u003e\n\n\u003cp\u003eNo. The Excel manually compiles documented cases and amounts, without determining legal liability, legal deadlines, or compensation.\u003c\/p\u003e\n\n\u003ch3\u003eAre the documents also in English?\u003c\/h3\u003e\n\n\u003cp\u003eThe five main Swedish templates have Swedish Word and PDF versions. A separate English User Guide is included, but the main templates are not translated.\u003c\/p\u003e\n\n\u003ch2\u003eSources and version information\u003c\/h2\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e\u003ca href=\"https:\/\/www.riksdagen.se\/sv\/dokument-och-lagar\/dokument\/svensk-forfattningssamling\/koplag-1990931_sfs-1990-931\/\"\u003eThe Swedish Parliament – Sale of Goods Act (1990:931), specifically sections 17–20, 32–33, and 34–40\u003c\/a\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003ca href=\"https:\/\/www.konsumentverket.se\/varor-och-tjanster\/fel-i-bostadsratt\/\"\u003eSwedish Consumer Agency – Defects in tenant-owned apartments: inspection, complaints, and remedies\u003c\/a\u003e\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eVersion 1.0 – 2026\/2027. Source review October 19, 2026.\u003c\/strong\u003e These documents are editable support for objective complaints and documentation – not official government forms, external legal opinions, or a guarantee of a specific legal outcome. Always check applicable law and the individual agreement before use.\u003c\/p\u003e\u003c\/section\u003e","brand":"Svenska Dokumentmallar","offers":[{"title":"Default Title","offer_id":55862532637014,"sku":"REKL-BOSTADSRATT-2027","price":79.0,"currency_code":"SEK","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0827\/2373\/3846\/files\/reklamation-bostadsratt-2027-huvudbild_5504f660-f916-401c-bd8a-552f8c66176d.png?v=1792379628","url":"https:\/\/mallbutiken.se\/en\/products\/reklamation-fel-bostadsratt-koplagen-2027","provider":"Mallbutiken","version":"1.0","type":"link"}