Svenska Dokumentmallar
GPSR marketplace – official orders, safety notifications and seller tracking | Word/PDF/Excel
GPSR marketplace – official orders, safety notifications and seller tracking | Word/PDF/Excel
- File format
- DOCX, PDF, XLSX
- Document language
- Five Swedish operational templates one Swedish guide and one English User Guide. Excel in Swedish.
- Number of files
- 7
Digital download. No physical product is shipped.
Couldn't load pickup availability
About this template
Do you operate an online marketplace where other companies sell goods directly to consumers? GPSR Article 22 imposes specific requirements on operators regarding points of contact, product safety notifications, enforcement orders, and the handling of dangerous product listings. This specialist package helps you document what was received, what decisions were made, what action was actually taken, and what evidence exists. A standard web store that only sells its own products is not automatically considered such a marketplace.
Quick facts: Sweden/EU • digital document package in ZIP format after separate activation • 7 editable Word files (DOCX), 7 searchable and printable PDF files, and 1 Excel workbook (XLSX) • 15 files in total • five Swedish work templates, a Swedish guide, and a separate English user guide • PDFs do not contain interactive forms • no automatic enforcement notifications or legal deadline calculations.
01 · Package Contents
Five separate Swedish work templates, a Swedish user guide, and an English User Guide. Each document is available in DOCX and a corresponding searchable PDF, totaling 7 DOCX and 7 PDF files. The package also includes a Swedish XLSX workbook with nine useful tabs. 15 customer files in total in a ZIP.
02 · What the Files Contain
First, document the marketplace role and points of contact. Then, manage enforcement orders, qualified safety notifications, sellers' mandatory listing information, and recall cases in separate workflows. Excel displays administrative statuses and missing evidence; no status automatically implies legal compliance.
What Legal Situation Does the Package Address?
Enforcement orders under Article 22.4: The marketplace operator must act without undue delay and no later than two business days after receiving an order of the type referred to in the Article. Document 02 keeps legal orders, actual removal/blocking/warning, and electronic responses to the authority separate.
Product safety notification under Article 22.8: For notifications received under DSA Article 16 that fall under this provision, action must be taken without undue delay and no later than three business days. Document 03 is deliberately a different form. Two business days do not automatically mean 48 hours, and three business days do not automatically mean 72 hours.
Interfaces and Sellers: Articles 22.9–10 address how the marketplace must enable the provision and display of manufacturer information, information about the responsible person where relevant, product identification, warnings, and the seller's own declaration. Document 04 helps the operator test the interface—it does not certify that every item sold is safe.
Recalls and Safety Warnings: Article 22.12 contains several separate obligations regarding information provided to affected consumers, cooperation with sellers and authorities, and certain notifications via the Safety Business Gateway. Document 05 logs these events without claiming to replace the authority's system.
Who Should Use It—and Who Should Choose Something Else?
The Right Target Audience: marketplace operators, trust & safety teams, product and platform managers, compliance teams, legal functions, and external developers of marketplace workflows. For example, when a market surveillance authority decides that a dangerous product advertisement must be removed or when a safety notification is received.
Not the Right Template: a standard single-trader product advertisement under GPSR Article 19, a manufacturer's technical risk analysis, a general DSA-KYC project, or a full enforcement report. Use specialized documents for these needs.
All Customer Files in the Package
| File | Function and Use | Language | Format |
|---|---|---|---|
| 01 Applicability and Points of Contact | Role assessment, Safety Gate registration, and contact channels | SV | DOCX/PDF |
| 02 Enforcement Order | Receipt, legal category, actual removal/warning, and authority acknowledgment | SV | DOCX/PDF |
| 03 Safety Notification | DSA notification, separate three-business-day process, and evidence of decision | SV | DOCX/PDF |
| 04 Seller Listing | Information fields, EU responsible person, safety warning, and own declaration | SV | DOCX/PDF |
| 05 Recall | Affected consumers, sellers, Safety Business Gateway, and actual information | SV | DOCX/PDF |
| 06 Swedish User Guide | Step-by-step workflow, applicability, legal caveats | SV | DOCX/PDF |
| 07 English User Guide | Instructions for Swedish operational forms; not translated legal forms | EN | DOCX/PDF |
| 08 Excel Workbook | 9 tabs for cases, orders, notifications, listings, sellers, recalls, and actions | SV | XLSX |
Excel in Practice
The nine tabs are Overview, Cases, Enforcement Orders, Safety Notifications, Listings, Sellers, Recalls, Actions, and Read Me. The Overview tab counts registered cases, open actions, cases closed without evidence ID, and listing discrepancies. Statuses are based on manual entry and evidence review. Excel has no automatic legal business day calculation, does not submit notifications to the Safety Business Gateway, and does not retrieve seller data from Shopify.
Six-Step Workflow
- Check whether the operator actually operates an online marketplace within the meaning of the GPSR.
- Designate and verify points of contact for authorities and consumers, as well as Safety Gate registration.
- Record each order or notification as a separate case and assess the legal basis.
- Determine the applicable business day deadline manually based on actual receipt, time zone, and calendar; always act without undue delay.
- Document the actual technical effect, any consumer and seller notifications, and proof of transmission.
- Have the responsible person review remaining risks, evidence, and any additional enforcement procedures.
Frequently Asked Questions
Does GPSR Article 22 apply to all Shopify stores?
No. The provision applies to providers of online marketplaces. A store that only sells its own goods should be assessed based on its actual economic operator roles, not automatically considered a marketplace.
Does Excel calculate two or three business days for us?
No. Business days and time zones must be assessed for each actual case; an automatic standard deadline could be misleading.
Do any of the templates send enforcement notifications?
No. The documents are work materials. Notifications and responses must be submitted and verified through the correct official channel.
Are all the documents in English?
No. The five work templates and the Excel tool are in Swedish; a Swedish guide and a separate English User Guide are included. The English guide provides instructions for the Swedish documents.
Are the PDF files fillable forms?
The PDF files are searchable and printable, but do not contain interactive fillable fields. DOCX and XLSX are editable.
Related Documents and Support
See also the store's broad GPSR package for economic operators' product safety work and product listing materials under Article 19. Always check that older or alternative internal URLs are still current before publishing.
Legal Sources and Transparency
GPSR (EU) 2023/988, consolidated 29 May 2026, Article 22; Digital Services Act (EU) 2022/2065, especially Article 16 and Articles 30–32; Swedish Consumer Agency's questions and answers about GPSR and marketplaces.
Edition 1.0 • AI-assisted legal source review performed 10 November 2026. No independent external legal or authority review has been performed. Adapt each form to the actual operator role, product, country, and enforcement case. The product file is delivered only after separate manual activation by Digital Products and should not be considered connected to this DRAFT.
